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Factsheet CON04 - Concessions in South Australia


This Factsheet is about concessions available to DVA clients in South Australia (SA).

Who is eligible for concessions?

The organisation that offers the product or service, e.g.. your local council, decides what sort of concession is offered and to whom it is offered.  DVA Pensioner Concession Card (PCC) and Gold Card holders are usually eligible for concessions, but it is important to contact the organisation offering the concession to confirm your eligibility.

Health concessions

Treatment Cards

If you have a DVA treatment card (Gold or White Card) you should always use this card for medical, hospital, pharmaceutical and allied health services.

Pharmaceutical benefits

PCC holders are eligible for medication under the Pharmaceutical Benefits Scheme (PBS) at $6.40 per prescription.  Your pharmacist can tell you which medicines are listed under the scheme.  Premiums charged by manufacturers may apply to some alternative brands/medicines.  Once you have spent the PBS Safety Net threshold amount on PBS medicines, you will receive free PBS medicines for the rest of the year. For more information, please visit:

National Diabetes Services Scheme

You can receive a range of Australian Government approved products at a reduced price.  For more information contact the scheme on 1300 136 588 or visit their website at:

Hearing services

The Office of Hearing Services provides vouchers which enable you to get hearing assessments and devices from hearing service providers of your choice.  This includes the cost of fitting the device.  For more information contact the Office of Hearing Services on 1800 500 726 (TTY 1800 500 496) or visit their website at:


PCC holders receive a discount on ambulance cover membership fees.  For more information contact the SA Ambulance Service on 1300 136 272 or visit their website at:

SA Dental Services Clinic

PCC holders can access dental care at SA Dental Service clinics. For more information visit their website at:


Glasses SA helps eligible South Australians obtain low cost glasses or, for those with serious eye conditions, no cost contact lenses. To find out more visit or contact the GlassesSA Hotline on 1300 762 577 between 9am and 5pm Monday to Friday.

Transport Concessions

Incapacitated Ex-Service Personnel Travel Concession Card

This card entitles card holders to free bus, tram and train travel within Adelaide.  DVA clients who hold a TPI Gold Card, receive a disability pension at 100%, Intermediate or Extreme Disablement Adjustment (EDA) rates or have been assessed under the MRCA at 60 or more impairment points are eligible for the card. 

For more information, please contact Adelaid Metro on 1300 311 108 or visit:

Other public transport concessions

PCC and Gold Card holder may receive discounts on public transport when using metropolitan services or recognised regional city transport services.  For more information, contact the SA Government Concessions Hotline on 1800 307 758 or visit:

South Australian Transport Subsidy Scheme (SATSS)

The SATSS provides subsidised taxi fares for people with permanent and severe disabilities.  For more information call 1300 360 840 or visit their website at:

Household Concessions

Australia Post

Australia Post offers a 40% discount on postage stamps, discounts on re-directing mail and deliver some items that aid the sight of people with a vision impairment free of charge, or at a discounted rate, for Gold, White and Orange card holders.  For more information contact Australia Post on 131 318 or visit


Telstra offer a number of concessions to PCC holders, including a discount on new telephone service connection fee and a reduction in your home line plan costs. For more information contact Telstra on 132 200 or visit

Cost of Living Concession

The Cost of Living Concession provides eligible card holders with a maximum annual payment per household to put towards their greatest needs, whether that is electricity, gas and water bills or council rates.

The following DVA clients are eligible for the concession payment:

  • Pensioner Concession Card  holders
  • holders of a Gold Card embossed with ‘TPI’, ‘EDA’ or ‘War Widow’;
  • Gold Card holders who have been assessed under the MRCA at 80 or more impairment points; and
  • Commonwealth Seniors Health Card.

For more information contact the Concessions Hotline on 1800 307 758 or visit their website at:

Other Household Concessions

A number of additional concessions are available for eligible card holders to provide assistance with expenses such as energy, water and sewerage. For more information including the eligibility criteria contact the Concessions Hotline on 1800 307 758 or visit their Concession Finder website:

Vehicle Concessions

Drivers’ Licences & Registration – Pensioner concession

PCC holders are eligible for a 50% reduction in the registration fee, exemption from the payment of stamp duty on Compulsory Third Party (Bodily Injury) Insurance (This is not a reduction in the insurance premium) and a 50% reduction in the Drivers Licence fee.  For more information, contact Service SA on 131 084 or visit their website at:

Drivers’ Licences & Registration – Incapacitated ex-service person’s concession

Veterans receiving TPI and EDA pensions and Veterans who, as a result of eligible military service, are blind, or have lost a leg or foot are entitled to this concession, which provides discounts on registration and drivers licence fees and exemption from the payment of stamp duty on Compulsory Third Party (Bodily Injury) Insurance. (This is not a reduction in the insurance premium).  For more information, contact the Service SA on 131 084 or visit their website at:

Stamp Duty - Motor Vehicles Exemption

An exemption from stamp duty is available on an application to register a motor vehicle in, or transfer the registration of a motor vehicle to, the name of a person who is an eligible ex-serviceperson and has been assessed by Veterans’ Affairs as having a disability level of 70% or more.

This exemption is only available with respect to one vehicle registered in the name of the incapacitated person, at any one time.

For further information please  Phone: (08) 8204 9888 or visit:

Motor Vehicle GST exemption

Once every 2 years or 40,000 km, eligible veterans are entitled to GST exemption on the purchase of a new car.  GST exemption is also available on spare parts necessary for the running of a motor car.  For more information refer to DVA Factsheet DP79 Supply of Cars and Car Parts GST Free.

More Information about Concessions

SA Seniors Card

The SA Seniors Card is issued free and provides access to savings on a range of goods and services provided by participating businesses.  For more information visit the Seniors Card website at:

More Information

DVA General Enquiries

Phone: 1800 555 254 *


DVA Website:

Factsheet Website:

* Calls from mobile phones and pay phones may incur additional charges.

Related Factsheets


The information contained in this Factsheet is general in nature and does not take into account individual circumstances.  You should not make important decisions, such as those that affect your financial or lifestyle position on the basis of information contained in this Factsheet.  Where you are required to lodge a written claim for a benefit, you must take full responsibility for your decisions prior to the written claim being determined.  You should seek confirmation in writing of any oral advice you receive from DVA.

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19 October 2018