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Factsheet CON03 - Concessions in Queensland


This Factsheet is about what concessions may be available to DVA clients in Queensland (QLD).

Who is eligible for concessions?

The organisation that offers the product or service, e.g. your local council, decides what sort of concession is offered and to whom it is offered.  DVA Pensioner Concession Card (PCC) and Gold Card holders are usually eligible for concessions, but it is important to contact the organisation offering the concession to confirm your eligibility.

Health concessions

Treatment Cards

If you have a DVA treatment card (Gold or White Card) you should always use this card for medical, hospital, pharmaceutical and allied health services.

Pharmaceutical benefits

PCC holders are eligible for medication under the Pharmaceutical Benefits Scheme (PBS) at $6.40 per prescription.  Your pharmacist can tell you which medicines are listed under the scheme.  Premiums charged by manufacturers may apply to some alternative brands/medicines.  Once you have spent the PBS Safety Net threshold amount on PBS medicines, you will receive free PBS medicines for the rest of the year.

National Diabetes Services Scheme

You can receive a range of Australian Government approved products at a reduced price.  For more information contact the scheme on 1300 136 588 or visit their website at:

Hearing services

The Office of Hearing Services provides vouchers which enable you to get hearing assessments and devices from hearing service providers of your choice.  This includes the cost of fitting the device.  For more information contact the Office of Hearing Services on 1800 500 726 (TTY 1800 500 496) or visit their website at:

Transport Concessions

Public Transport Concessions

PCC and Queensland Gold Card and White Card holders are entitled to a concession fare for travel on Translink,qconnect and regional ferry services. A concession fare is 50% cheaper than an adult fare.

TPI and EDA Gold Card holders must have a TPI/EDA Veteran Travel Card to receive unlimited free travel on approved Translink, qconnect and regional ferry services.

For more information phone Translink on 13 12 30 or visit their website at

Queensland Rail Travel

Queensland PCC and Gold Card holders marked War Widow/Widower are eligible for 4 long distance Queensland Pension rail travel entitlements per calendar year.

Queensland TPI or EDA Gold Card holders who have a TPI/EDA Veteran Travel Card, receive one free return trip each fortnight on long distance Queensland rail travel.

For more information, please contact Queensland Rail Travel on 1300 131 722 or visit their website at

Household Concessions

Australia Post

Australia Post will give discounts on re-directing mail for PCC holders who change their address and deliver some items that aid the sight impaired free of charge, or at a discounted rate, for PCC holders.  For more information contact Australia Post on 13 76 78 or visit their website at


Telstra offer a number of concessions to PCC holders, including a discount on new telephone service connection fee and a reduction in your home line plan costs.  For more information contact Telstra on 132 200 or visit their website at

Rates Subsidy

Queensland PCC and Gold Card holders may be eligible to receive a subsidy of 20 per cent (up to a maximum of $200 each year) of the gross rates and charges levied by your local council. For more information, contact your local council.

Water Subsidy

Eligible PCC and Gold Card holders may be eligible for a subsidy of up to $120 each year off the cost of water access and usage charges. For more information, contact your water retailer.

Vehicle Concessions

Motor Vehicle Registration

Queensland PCC holders and Veterans receiving at least 70% disability pension or who have at least 50 impairment points, may be eligible for a discount on the registration fee for one vehicle and one boat.  For more information visit the concessional registration website at:

Motor Vehicle GST exemption

Once every 2 years or 40,000 km, eligible veterans are entitled to GST exemption on the purchase of a new car.  GST exemption is also available on spare parts necessary for the running of a motor car. For more information refer to DVA Factsheet DP79 Supply of Cars and Car Parts GST Free.

More Information about Concessions

State Seniors Card

Different concessions may be available for holders of Seniors Cards.  All State Governments issue their own Seniors Card. The Seniors Card is issued free and provides access to savings on a range of goods and services provided by participating businesses. For more Information visit the Seniors Card website at:

Seniors Business Discount Card

This card gives you access to discounts when purchasing goods and services from participating business outlets in Queensland. You must be 60 years or over and meet all the criteria to be eligible.  For more information on the Business Discount Card contact Smart Service Queensland on 137 468 or visit their website at:

More information about Queensland Government concessions

For more information about Queensland Government concessions call 137 468 or visit the website at

More information

DVA General Enquiries

Phone: 1800 555 254 *


DVA Website:

Factsheet Website:

* Calls from mobile phones and pay phones may incur additional charges.

Related Factsheets


The information contained in this Factsheet is general in nature and does not take into account individual circumstances.  You should not make important decisions, such as those that affect your financial or lifestyle position on the basis of information contained in this Factsheet.  Where you are required to lodge a written claim for a benefit, you must take full responsibility for your decisions prior to the written claim being determined.  You should seek confirmation in writing of any oral advice you receive from DVA.

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19 October 2018