Coronavirus disease (COVID-19) information
Last updated:
We are working with the rest of the government to keep you up to date with the latest news and information. We will keep this section updated with new information as it comes in.
You can visit the Department of Health's daily health alert regarding COVID-19.
You can use MyService to update your personal information, submit new claims and track the status of an existing claim. You can do this on your computer and on your phone.
Open Arms - Veterans & Families Counselling (Open Arms) is open 24/7 if you need someone to talk to. Contact Open Arms on 1800 011 046 if you have a counselling session scheduled but are feeling unwell or have concerns about attending it in person. They can reschedule or organise for the session to be held another way. Visit the Open Arms website at openarms.gov.au.
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Vaccination information
- Proof of vaccination
Visit the Services Australia website to learn how to get physical and digital proof that you have received a COVID-19 vaccination. - Check your COVID-19 Vaccine Eligibility
Find out when you can receive a COVID-19 vaccination with the Department of Health’s Vaccine Eligibility Checker. - COVID vaccination roll-out FAQ
Our Chief Health Officer has answered some of the more frequently asked questions about the COVID-19 vaccine roll-out. - COVID-19 vaccine FAQs
The Department of Health has information about each phase and who is in the priority groups. When you get the vaccine will depend on whether you are in a priority group. Receiving the vaccine is voluntary and free of charge.
State news
Find up to date information for your state
Back to topDomestic and Family Violence Support
It’s ok to ask for help! If you, or someone you know is affected by family and domestic violence or you think you need to change your behaviour, confidential support is available 24 hours a day, 7 days a week. This includes information, support and counselling.
You can call 1800 RESPECT (1800 737 732), MensLine Australia on 1300 789 978 or Open Arms — Veteran & Families Counselling on 1800 011 046. In emergencies, please call 000.
Visit the family and domestic violence support page for more information.
Back to topEducation news
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Education schemes
Students and Australian Apprentice who receive support through DVA’s Education Schemes, including education allowance, may be impacted due to the Coronavirus pandemic.
Providers
- COVID-19 Information for Health care Providers
Information for providers on changes in service delivery to our clients during the current pandemic. - Permanent Telehealth Information for Health Care providers
Information for providers on permanent telehealth services funded under DVA health arrangements. - Information for providers on temporary telehealth services re-introduced from 1 January 2022 to 30 June 2022.
Financial news
If your financial situation has changed, you should update your information as soon as possible. You can update this information by calling us on 1800 VETERAN (1800 838 372).
- Services at DVA VAN offices
For the safety of both staff and the veteran community there will be some changes to the provision of face-to-face services at DVA VAN offices. - Pension and allowance rise March 2021
More information on the new pension rates is available from DVA on 1800 VETERAN (1800 838 372). - Economic Support Payments
Find out if you’re eligible for economic support due to COVID-19 - COVID-19 Disaster Payment
From 2 August 2021, veterans and family members may be eligible for the COVID‑19 Disaster Payment. - Pandemic Leave Disaster Payment
Support if you can't earn an income because you must self-isolate or quarantine, or are caring for someone with COVID-19. - Entitlements and services for veterans living overseas
Support for vulnerable Australian citizens whose return to Australia has been impacted by the pandemic. - DSH Insurance and COVID-19
During this extraordinary time with COVID-19, DSH Insurance has put in place mechanisms to help protect you and our wider community.
Health news
- Coronavirus (COVID-19) health alerts
Stay up to date with the latest COVID-19 Health alerts, including official medical advices, case numbers and travel restrictions. - Emergency leave may apply if you have to leave an aged care facility due to COVID-19
Read the latest advice from the Department of Health, or contact us, if you or a family member need to leave a residential aged care facility due to COVID-19. - Connecting with DVA
Limited booked face-to-face service delivery is returning to Veteran Access Network (VAN) shopfronts for veterans and their families. DVA has introduced additional temporary telehealth services from 1 January 2022 to 30 June 2022. - Telehealth here to Stay
Telehealth will be a permanent fixture in Australia’s health care system from 1 January 2022. - Meeting your rehabilitation needs during COVID-19
DVA's Rehabilitation Program and Rehabilitation Appliances Program have been working with providers and suppliers to maintain services during the pandemic. - Community nursing program and COVID-19
If you currently receive DVA-funded community nursing services, your provider can develop an individual pandemic plan with you and your family to help you stay well during the pandemic. - Information for having phone or video consultation with regular GP
Royal Australian College of General Practitioners' information and support if you need to see your GP and the safest, most appropriate way to do this is by a phone or video consultation. - COVID-19 – veteran mental health service arrangements
Mental health services delivered by psychiatrists, psychologists, general practitioners, occupational therapists and social workers will be provided as part of DVA’s new telehealth arrangements, where clinically appropriate. - COVID-19 and the veteran community
DVA has a Pandemic Business Continuity Plan in place to ensure that critical support and services remain available to the veteran community throughout the COVID-19 pandemic. - COVID-19 – calming and coping
By Dr Stephanie Hodson CSC, National Manager, Open Arms – Veterans & Families Counselling.
Contact us
To update your information or to ask specific questions about your situation, you can contact us. You can also follow us on Facebook, LinkedIn and Twitter.
Phone
You can call us between 8am and 5pm, Monday to Friday.
Telephone: 1800 VETERAN (1800 838 372)
International callers: +61 2 6289 1133
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