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Explanation of the BEST Grant Calculation Formula

Summary of the Funding Formula Used to Calculate Grants

A formula is used to calculate BEST grants.  The formula is based on the pension and welfare work that an organisation has undertaken in the most recent calendar year. The formula provides a transparent, equitable, and repeatable way to calculate grants.  

In consultation with the ex-service community, this formula is reviewed following each funding round to ensure that it most effectively meet the aims and objectives of the ESO community and the BEST program.

Principles Underpinning the Formula

  • Each organisation’s grant is based on the volume and complexity of the work it has done as a percentage of the work undertaken nationally.
  • A maximum of 60% of available BEST funds are allocated to meet applications for salary funds, with the remaining allocated to claims for administrative funds.
  • An organisation’s entire contribution to assisting DVA is recognised by taking into account the work done by both paid and volunteer officers.
  • Grants to support salary are only available for practitioners providing, and supporting, pension and advocacy claims work.  Only workload directly related to pension claims and appeals will be used in the calculation of these salary grants.
  • Grants for administrative costs (computer equipment, travel costs etc.) will be available for items supporting both pension AND welfare work.  Grants for these items will therefore be calculated based on an organisation’s pension AND welfare workload.  
  • An amount of supplementary administrative funding, up to $200,000 will be available for eligible organisations whose workload is overwhelmingly welfare based and/or who received welfare salary support in Round 14.
  • Regardless of workload an organisation cannot receive a grant of more than they requested for salary and administrative costs.
  • An organisation must undertake at least a minimum amount of work (a workload rating of 30) to be eligible to be offered a grant.

Workload Ratings

The differences in the complexity of certain types of work, and the variations in the time that needs to be spent on these, is represented by a rating for each relevant type of work.  These ratings are as follows:

Type of Work Workload Rating Measure Type
Welfare Hour 0.25 Welfare Work
SRCA primary claim 1.0 Pensions Work
VEA primary claim   2.0 (includes single or multiple conditions)
MRCA primary claim   3.0 (includes single or multiple conditions)
Multi-Act claims   4.0 (must include MRCA and cannot also be counted as a MRCA, SRCA or VEA claim)
Successful VEA S31 claim 2.0 (includes single or multiple conditions)
MRCA Internal Reviews   3.0
VRB Appeals   15.0
AAT Appeals   20.0
Service Pensions   3.0
Applications For Increase (AFI)   1.0

Grant Calculation

The calculation of an organisation’s salary and administrative grant follows these steps:

  • calculate each claiming organisation’s workload by combining the amount of work done with the workload rating for that type of work;
  • calculate the total national workload rating;
  • calculate each claiming organisation’s percentage of the national total workload;
  • calculate the organisation’s maximum grant amount by applying this percentage to the available national funds for that grant component (salary, administrative, supplemental welfare); and
  • where an organisation has requested less than its maximum grant, reallocate excess funds across the remaining organisations in that state or territory.
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