Review complete

The then Minister for Veterans’ Affairs, Warren Snowdon, welcomed the release of the Review of Department of Veterans’ Affairs (DVA)–Funded Ex-Service Organisation (ESO) Advocacy and Welfare Services Report on 14 February 2011.

See:

• Review Report (PDF 3.5 MB)
  Review Report (DOCX 49 MB)
• Charts and Graphs (PDF 221 KB)
  Charts and Graphs (DOCX 49 MB)

The review recommended important changes to help standardise ESO advocacy and welfare services and improve transparency and accountability in the way funds are distributed to the ex-service organisations that support Australia’s veteran and defence communities.

The Review covered the Building Excellence in Support and Training Program (BEST), Training Information Program (TIP), and the Veteran and Community Grants (V&C) program.

Review background

The links below provide information on earlier reports produced by the independent Review team and some additional background to the steps and ESO consultation that was undertaken as part of the Review.

• Frequently asked questions (PDF 52 KB)
  Frequently asked questions (DOC 145 KB)
• Emerging themes (PDF 37 KB)
  Emerging themes (DOC 98 KB)
• Key issues paper (PDF 1MB)
  Key issues paper (DOC 2.8 MB)
• Key issues paper attachment E — maps (PDF 1 MB)
  Key issues paper attachment E — maps (DOC 1 MB)
• Key issues paper attachment F — charts and graphs (PDF 1 MB)
  Key issues paper attachment F — charts and graphs (DOC 6.3 MB)
• Review terms of reference (PDF 157 KB)
  Review terms of reference (DOC 198 KB)

As part of the Review, the department consulted with Ex-service Organisations and other stakeholders at state capitals and regional centres across Australia during October and November 2009.

More than 130 submissions were received.

So that all contributors to the Review were able to comment on the issues arising from the consultation phase, a summary of the emerging themes was made available for comment before the Review commenced its final stage.