Using this form
Use this form to submit an online Complaint, Compliment or Suggestion to us about our programs, staff or services. This includes services delivered on our behalf by providers and contractors. This form is an alternative option to calling, emailing or writing to us. Once completed, press the 'Submit' button to complete the process.
General enquiries regarding DVA (not feedback)
For Open Arms Feedback
Please email feedback for Open Arms - Veterans and Families Counselling (formerly VVCS) to openarms.coord [at] dva.gov.autitle="email link" or call 1800 011 046.
Please email fraud allegations to: fraudallegation [at] dva.gov.autitle="email link" or call 1800 VETERAN (1800 838 372).
Your personal information is protected by law, including the Privacy Act 1988. Your personal information may be collected by the Department of Veterans’ Affairs (DVA) for the delivery of government programs for war veterans, members of the Australian Defence Force, members of the Australian Federal Police and their dependants. Read More: How DVA manages personal information.