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Online services

You can access a range of DVA services online.

MyService

  • Make and track your claims
  • Access your digital Veteran Card
  • View your accepted conditions
Sign in with myGov

Providers and ESOs

DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

Login to DVA Online Services

Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

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Freedom of information

Under Australia’s freedom of information law, you have a right to access the documents we hold. When we release a document, we put the details in our disclosure log. You can find some documents on our website via the Information Publication Scheme.

Access to information

This page explains the ways you can access our information

Confidentiality of Social Security (Centrelink) pension information

When we make payments under social security legislation, we may handle your personal information

Consultation arrangements

We are required by the FOI Act to publish information whenever an agency administers or establishes a public consultation arrangement in the course of developing a specific policy proposal

Contact us to request information

We can be contacted to access the Department's information or documents under the FOI Act

Information Publication Scheme

Certain documents and information required to be published under the FOI Act.

Operational information

Our framework of rules, policies, principles and procedures which we apply in making decisions or recommendations that affect members of the public

Our reports and responses to Parliament

We are required by the FOI Act to publish the full text of any annual report they prepare that is laid before the Parliament

Routinely requested information

We are required to publish information that has been released in response to each FOI access request on the disclosure log.

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The Department of Veterans' Affairs acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We recognise and celebrate Aboriginal and Torres Strait Islander people as the First Peoples of Australia and their continuing spiritual and cultural connection to land, sea and community.

To speak with someone at DVA, call 1800 VETERAN (1800 838 372)

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