DVA has commissioned the UNSW Social Policy Research Centre to undertake a research project under its Applied Research Program to look at the capacity of the veterans’ advocacy workforce, both now and into the future.
The project’s aim is to find out what may happen to the advocate workforce over the next few years. It will provide a consolidated view of advocate availability, and identify geographical or other service gaps where DVA might be able to provide additional support. It will also provide information for ESOs to help them plan for the future provision of advocacy services for veterans and their families.
As part of this study, the researchers are conducting two surveys, one aimed at ESOs and the other at advocates. ESOs are being asked about their advocate workforce and plans for recruiting new advocates. Advocates are being asked about their current and future availability, and their experiences as an advocate.
Both surveys were released on 10 November 2020. ESOs that provide advocacy services for veterans and their families and want to participate but have not received an invitation to complete the survey can contact the research team by emailing advocacy.research [at] dva.gov.au.
Advocates who want to participate but have not received an invitation to participate through their parent ESO can access the survey through the following link:
Participation in the research is voluntary. More information is available in the project’s information statement and consent form for ESOs and advocates.
The project’s findings are expected to be available in 2021.
If you would like to find out more about this project, you can contact DVA by emailing advocacy.research [at] dva.gov.au