Operational Working Party

This forum is intended to:

• enhance the ex-service community’s understanding of DVA’s service delivery performance through information sharing and improved communication between DVA and the ex-service community
• be a forum for ex-service organisations to discuss concerns arising from the delivery of DVA services
• identify and provide recommendations for improvements in operational policy to promote quality and accountability in service delivery.

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Membership

Membership comprises representatives from the following organisations

Organisation	Representative
Department of Veterans' Affairs – Chair	Ms Vicki Rundle PSM, Deputy Secretary Veterans & Families Services
Department of Veterans' Affairs – Deputy Chair	Ms Natasha Cole, First Assistant Secretary, Clients’ Benefits Division
Air Force Association	Mr Graeme Bland
Australian Peacekeeper and Peacemaker Veterans' Association	Mr Allan Thomas OAM
Australian Special Air Service Association	Mr John Burrows
Australian Veterans Alliance	Mr John McNeill
Defence Force Welfare Association	Mr Kerry Mellor
Legacy Australia Inc	Mr Robert Connor
Naval Association of Australia	Mr Ray Kemp OAM
Partners of Veterans Association	Ms Rona Lunney
Returned and Services League of Australia	Mr John King
Royal Australian Regiment Association	Mr Clem Russell OAM
TPI Federation Australia	Ms Pat McCabe OAM
Vietnam Veterans Association of Australia	Mr Max Ball
Vietnam Veterans' Federation of Australia	Mr William Roberts OAM
Australian War Widows Inc.	Ms Meg Green AM

Departmental representation will be available as appropriate. The forum has the flexibility to invite additional participants relevant to the areas of focus or specific agenda items (including service specific and non-ESO aligned).

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Meeting schedule

The OWP meets three times per year.

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Meeting minutes

Meeting minutes of each OWP meeting are available via the following links:

• 15 April 2020 - meeting minutes
• 21 November 2019 - meeting minutes 
• 10 July 2019 - meeting minutes
• 17 April 2019 - meeting minutes
• 04 July 2018 - meeting minutes
• 27 March 2018 - meeting minutes

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Terms of Referance

See the Terms of Referance.

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Contact

Contact the owp.secretariat [at] dva.gov.au (Secretariat of the OWP).