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Online services

You can access a range of DVA services online.

MyService

  • Make and track your claims
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Providers and ESOs

DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

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Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

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  5. Grants and bursaries
  6. Building Excellence in Support and Training grants

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Building Excellence in Support and Training grants

Our Building Excellence in Support and Training grants (BEST) are for ex-service organisations. The grants provide a contribution towards their costs for the work undertaken by advocates to support veterans and their families.

Building Excellence in Support and Training

Information about the support and training grants and how to apply

Summary of BEST administrative and equipment expenses

Two categories of administrative items are eligible for Building Excellence in Support and Training grants. Find the lists of items under these categories

Workload Definitions

Definitions of compensation claims, reviews and wellbeing workloads

Service standards for claims advocacy

Service standards and quality assurance to promote quality claims advocacy

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The Department of Veterans' Affairs acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We recognise and celebrate Aboriginal and Torres Strait Islander people as the First Peoples of Australia and their continuing spiritual and cultural connection to land, sea and community.

To speak with someone at DVA, call 1800 VETERAN (1800 838 372)

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