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Online services

You can access a range of DVA services online.

MyService

  • Make and track your claims
  • Access your digital Veteran Card
  • View your accepted conditions
Sign in with myGov

Providers and ESOs

DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

Login to DVA Online Services

Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

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  1. Home
  2. About
  3. Overview

Print

Overview

Who we are as an organisation and how we help the veteran community.

Who we are

Who we are as a department and the support, services and information we offer

Overview of DVA benefits and services

We have a wide range of help and support available to you and your family

Our purpose

Our purpose, values and how we report our outcomes

Transforming DVA

Find out about our latest improvements

Veterans’ Affairs portfolio

Our agencies and organisations provide care, compensation and commemoration for veterans

Our structure

We have staff around Australia who provide information, advice and support for veterans

Glossary and acronyms

This page contains some of the acronyms and abbreviations used throughout the DVA’s website

Organisational chart

The leaders and internal structure of the Department of Veterans’ Affairs

Avoiding and reporting a suspected scam

Information on where to go and what to do if you are concerned about a scam

Consultations and grants

Find out about the groups we work with, and the grants we offer to improve the lives of veterans

Legal resources

Details on the legislation and policies we administer as well as how we protect your privacy

The Repatriation Commission

These Commissions oversee Australia’s veterans' support system and are independent of Government

The Secretary

Learn about our Secretary Alison Frame

What is fraud

If you suspect someone may be committing fraud against us, you should report it

Using this website

  • Accessing Information
  • Copyright
  • Disclaimer
  • Privacy
  • Social Media Acceptable Use Policy

Quick links

  • Advocacy Training & Development Program
  • CLIK
  • Forms
  • Inspector-General ADF Afghanistan Inquiry
  • Minister's website
  • Old factsheets
  • Smartraveller

About us

  • About DVA
  • Acknowledgement of Country
  • Artificial Intelligence (AI) Transparency Statement
  • Documents and publications
  • Glossary and acronyms
  • Location finder
  • Reviews and reports
  • Transforming DVA

Connect with us

Contact us

Media

News

The Department of Veterans' Affairs acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We recognise and celebrate Aboriginal and Torres Strait Islander people as the First Peoples of Australia and their continuing spiritual and cultural connection to land, sea and community.

To speak with someone at DVA, call 1800 VETERAN (1800 838 372)

© Commonwealth of Australia

Authorised by the Australian Government, Canberra.

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  • ADF Support Line
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