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Audit Office to report on department

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The Australian National Audit Office (ANAO) has undertaken a performance audit to assess whether DVA is efficiently delivering services to veterans and their dependants.

The audit has examined whether business systems and processes in DVA support the efficient delivery of services; and whether compensation, support and health services are delivered efficiently.

As Vetaffairs went to print, the final report from the ANAO was expected to be tabled in June 2018.

UPDATE: The report has now been published and is available on the ANAO website. DVA has noted and agreed to all six recommendations. A response from DVA Secretary Liz Cosson and from the Minister for Veterans’ Affairs, Darren Chester, appears on the Minister’s website.

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