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Contact details

Phone numbers and email

The veteran and defence community can contact DVA on the following numbers:

133 254 for general enquiries

1800 555 254 from non-metropolitan areas

1800 011 046 for the Veterans and Veterans Families Counselling Service (24 hours a day, seven days a week)


Providers can contact DVA on 1300 550 457 (metropolitan areas) or 1800 550 457 (non-metropolitan areas)


GPO Box 9998 In your capital city


The DVA website is

Contact information for the Veterans and Veterans Families Counselling Service is available at

Additional phone numbers and the addresses of DVA offices are listed at

DVA annual reports dating back to 2001–02 are available at

Social media


  • Department –
  • Anzac Centenary –
  • Gallipoli 2015 –




Other agents

A number of contracted agents provide information services on behalf of DVA. These include the Department of Human Services, the Queensland Government Agent Program and Service Tasmania. Agency arrangements are listed by state at

Enquiries about this report

Enquiries and comments about this report should be directed to:

Assistant Secretary Anzac Centenary and Communication Branch GPO Box 9998 Canberra ACT 2601 Phone: (02) 6289 6098

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