DVA On Base Advisory Service

The On Base Advisory Service (OBAS) is a service provided by specially trained DVA staff located on over 35 bases around Australia.  They can help serving members find out about DVA services, including compensation, health services, rehabilitation and support.

What can On Base Advisors do?

On Base Advisors can help you by providing information about the programs and support available from DVA and advice about how to lodge claims for DVA benefits and services.

Why contact the OBAS?

If you have been injured or have suffered an illness which you believe relates to your ADF service, you can lodge a claim at any time during or after your ADF service.  If liability is accepted, you may become eligible to receive benefits.

How do I find an On Base Advisor?

DVA On Base Advisors are located in the Defence Health Centre, or health precincts of over 35 ADF bases.

How do I access an On Base Advisor?

To make an appointment:

Email: GeneralEnquiries@dva.gov.au - Please include the name of the base where you are located, and the state.

Phone:  133 254 for metropolitan callers or 1800 555 254 for regional callers.

What can I do if there is no On Base Advisor in my location or I am no longer on base?

Contact DVA on 133 254 for metropolitan callers or 1800 555 254 for regional callers or email GeneralEnquiries@dva.gov.au for assistance.

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