Veterans' Home Care

The Veterans’ Home Care (VHC) program provides low level home care services to eligible veterans and war widows and widowers.

Living Longer Living Better aged care reforms and the veteran community

For information on the Living Longer Living Better aged care reforms, including the Veterans’ Supplement, Aged Care Workforce Supplement and other initiatives that directly impact on the veteran community please view the DVA Aged Care webpage.

Veterans' Home Care logo

VHC links   

Coordinated Veterans' Care Program (CVC)

The Coordinated Veterans' Care Program (CVC) is a positive step to improve the wellbeing and quality of care for chronically ill gold card holders. The program will pay general practicioners and nursing providers to co-ordinate care for gold card holders who are at risk of hospitalisation.

Links for CVC social assistance

  • CVC - Program Social Assistance Service (292 KB PDF) (70 KB RTF)
  • CVC social assistance frequently asked questions and answers (HTML)
  • General overview presentation for CVC social assistance (PDF 493 KB) (MS Powerpoint 397 KB)
  • VHC service provider feedback to VHC assessment agency - D1308 (PDF 65 KB)
  • VHC assessment agency feedback to LMO/GP for the CVC program (PDF 101 KB)
  • VHC Guidelines - Assessment Agency (Social Assistance) (HTML)
  • Coordinated Veterans' Care Social Assistance - HSC10 (HTML) (PDF 22 KB)


Additional information for the veteran community and healthcare providers.

National Carer Support Services Self-paced Learning Package

Carers Victoria was contracted to undertake the role of the National Carer Support Services (NCSS) on behalf of DVA from September 2009. Over that time they have delivered many workshops and events to ex-service organisations, partners and carers of veterans.

With the introduction of the Carer Recognition Act 2010 and the associated guidelines as part of the National Carer Strategy, NCSS developed a customised training package covering the legislative changes, obligations and implications for service delivery. This ensured the Department and VHC contracted assessment agencies and service providers are compliant with the legislation as well as a greater awareness of carers and carer issues within the DVA and wider community.

The training, held from March to May 2013, was well received by 215 participants at 17 sessions within all DVA’s State locations (except Darwin).

To ensure that the material continues to be used as an ongoing reference, Carers Victoria, in conjunction with DVA, have developed a self-paced learning package for publication on the DVA internet.