DVA Regulatory Plan


The Treatment Principles (versions of which are made under the Veterans’ Entitlements Act 1986, the Military Rehabilitation and Compensation Act 2004 and the Australian Participants in British Nuclear Tests (Treatment) Act 2006) were amended to:

  • make it clear that the Department of Veterans’ Affairs (DVA) may decline to pay for the installation of certain appliances (ramps, hand-rails etc) in a client’s residence in a retirement village.  Prior to the amendment there was some confusion amongst managers of retirement villages as to whether DVA should automatically pay for the installation of the relevant appliances.
  • introduce a new category of “RAP assessing health provider” namely an Exercise Physiologist.  A RAP assessing health provider determines whether a DVA client has a clinical need for a rehabilitation aid or appliance under DVA’s Rehabilitation and Appliance Program.

These changes to the Treatment Principles (using the Treatment Principles under the Veterans’ Entitlements Act 1986 as an example) are to be found, respectively, at paragraph 11.3.6.

and in items AVO1, AVO2, AV10 and AV16 of the document known as the RAP Schedule of Equipment which is incorporated-by-reference into the Treatment Principles.



The In-Home Telemonitoring for Veterans Initiative, known as “telemonitoring”, will utilise the National Broadband Network (NBN) to establish a home monitoring health care service for certain DVA clients with specific chronic conditions.

Under the initiative the clients will be electronically-connected to their medical practitioner via the NBN.  The medical practitioner or his or her practice nurse will monitor the condition of the client using data supplied by the person. 

The aim of the initiative is to ascertain the benefits and costs of telemonitoring with a view to the development of a delivery model of the concept that can be adopted on a NBN-wide basis.

The hypothesis to be tested by the initiative is that telemonitoring over high quality high speed broadband is a safe, effective and efficient complement to traditional health services, supporting clients with specific chronic conditions to continue living in their own homes for longer, improving quality of life and realising net budget savings to the health system in the longer term. 

The initiative will be implemented by an amendment to the Treatment Principles (described above).

Consultation opportunities

There has been extensive consultation with interested parties via DVA’s eHealth Clinical Reference Group and Technical Advisory Group. No further consultation is planned.

Expected Timetable

1 September 2012

Contact for further information

Joy Russo
Phone: (02) 6289 4886
Fax: (02) 6289 6764
Email: joy.russo@dva.gov.au

Industries affected 

Health and Community Services (medical practitioners, practice nurses).


Outreach Program Counsellors (OPCs) are psychologists or social workers who provide counselling services to eligible clients of the Veterans and Veterans Families Counselling Service (VVCS) who live in remote areas or for other reasons are unable to attend a Veterans and Veterans Families Counselling Service Centre.

Currently OPCs provide their services under a contract with DVA.  It is proposed to discontinue this arrangement and set out the conditions on which DVA will pay OPCs in legislation (Treatment Principles – described above).  This method of business regulation is known as “statutory registration”.

The main advantage of statutory registration for OPCs is that it removes an administrative (red tape) burden in that they will no longer need to renew their contracts with DVA.  

Consultation opportunities

In April 2012 DVA advised OPCs of the planned shift to statutory registration and in May 2012 provided OPCs with details of how they could prepare for the change.  Consultation with relevant professional associations occurred in July 2012.

Expected Timetable

1 September 2011.

Contact for further information

Karen Campbell
Phone: (02) 6289 6097
Fax: (02) 6289 4702
Email: glenys.ambrose@dva.gov.au

Industries affected

Health and Community Services (psychologists and social workers)



Some treatments paid for by DVA need DVA’s approval before they may be provided to a DVA client.  It is proposed to remove this requirement for at least some of these treatments (types of treatments still to be determined).

The prior-approval requirement is an administrative (red tape) burden for providers and its removal would be to the provider’s advantage because the provider can commence providing treatment to a DVA client without needing to contact DVA first.

Consultation opportunities

DVA will advise changes to the requirements for Prior Approval to representative peak bodies through the current DVA Advisory Committees members.  As the proposal will benefit providers they can be expected to agree with it.

Expected Timetable

1 October 2012.

Contact for further information

Delys Heinrich
Phone: (02) 6225 4555
Fax: (02) 6289 1120
Email: delys.heinrich@dva.gov.au

Industries affected

Health and Community Services (treatment providers generally).