Medical claims 

Medicare Australia processes claims for health providers on behalf of DVA.

How to claim for treatment provided to eligible members of the veteran community

Claiming online

DVA offers online claiming utilising Medicare Online Claiming. This method is paperless, fast and efficient. Ask your software vendor for the latest version to maximise the benefits of electronic claiming. 

For more information about the online solutions available, contact:

• DVA’s online claiming area on (03) 6221 6725 or
• email onlineclaiming@dva.gov.au.

See further: Medicare Australia website

Manual claiming

Follow your current processes and mail your treatment vouchers to the addresses below for processing.

For LMOs, GPs and specialists in SA, NT, WA, NSW, ACT

Veterans’ Affairs Processing
Medicare Australia
PO Box 9869
Perth    6848

For LMOs, GPs and specialists in Victoria, Tasmania, Queensland

Veterans’ Affairs Processing
Medicare Australia
PO Box 9869
Melbourne   3001

All claim enquiries

1300 550 017

Payment methods – EFT

DVA offers payment via electronic funds transfer (EFT). To arrange payment by EFT, send a completed form to Medicare Australia.

See: Provider registration for EFT payments (PDF 197kB) (Medicare website)