The DVA Rehabilitation Framework

DVA is committed to providing rehabilitation services based on best practice principles. These principles are:

  • care and respect for the client is paramount;
  • early intervention processes and practices must operate;
  • whole of person rehabilitation needs must be addressed;
  • the client, and their significant other, must be actively involved in the development of an appropriate rehabilitation plan/program with realistic goals;
  • all key stakeholders must be actively involved in an effectively coordinated plan/program of activities; and
  • rehabilitation plans must be focused on outcomes.

DVA aims to achieve this by:

  • adopting MRCA rehabilitation provisions to drive policy development for all DVA rehabilitation clients;
  • using the expertise of the Rehabilitation Advisory Committee (RAC), as a consultation mechanism with industry to guide our best-practice decision making processes;
  • applying nationally consistent standards, practices and principles;
  • promoting excellence in service delivery and case co-ordination as the standard practice;
  • challenging existing practices and reviewing and revising current approaches and policy,
  • adopting a more meaningful structure to measure success for rehabilitation activities;
  • developing a supportive work environment which shares knowledge and expertise;
  • promoting the importance of rehabilitation and its outcomes in the lives of DVA clients; and
  • acknowledging the role of significant others in achieving long‑term positive outcomes in rehabilitation process.