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DVA general enquiries

Counselling services (24hr assistance)

The Veterans and Veterans Families Counselling Service (VVCS) provides free and confidential, nation-wide counselling and support for war and service-related mental health conditions, such as posttraumatic stress disorder (PTSD), anxiety, depression, sleep disturbance and anger.

  • Within Australia: 1800 011 046
  • Overseas: +61 8 8241 4546
  • Website:

Crisis Assistance Program

The Crisis Assistance Program aims to provide short-term accommodation for up to five days to Vietnam veterans. This allows time for the veteran to seek VVCS assistance to help address issues that contributed to the crisis, and to reintegrate into the family and/or community.

Other DVA and VVCS contact information

More contact information including DVA and VVCS office locations and phone numbers.

External Supports for At Risk Clients

The External Supports page provides links and contact details to a range of Organisations and Government agencies which can provide immediate, specialised advice, support and referral services – many of which can be contacted 24 hours a day, 7 days a week including:

  • Assistance with a personal crisis
  • Assistance with the risk of homelessness
  • Counselling
  • Financial advice
  • Locating a health professional or service within a local area
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