AAT

Administrative Appeals Tribunal

ACAC

Aged Care Advisory Committee

ACPMH

Australian Centre for Posttraumatic Mental Health

ADF

Australian Defence Force

ADL

Activity of daily living

AIHW

Australian Institute of Health and Welfare

AMA

Australian Medical Association

ANAO

Australian National Audit Office

APS

Australian Public Service

ARPANSA

Australian Radiation Protection and Nuclear Safety Agency

A&RMC

Austin & Repatriation Medical Centre

ASIST

Applied Suicide Intervention Skills Training

ASN

Actual staff number

ATO

Australian Taxation Office

ATSI

Aboriginal and Torres Strait Islander

AWA

Australian Workplace Agreement

AWM

Australian War Memorial

BAF

Business Authentication Framework (Working Group)

BCAL

British, Commonwealth and Allied Veterans

BCOF

British Commonwealth Occupation Force

BCWD

Booked Car With Driver

BEST

Building Excellence in Support and Training

CaIRO

Contract and Indemnity Register Online

CAP

Commemorative Activities Program

CAU

Contract Advisory Unit

CCMC

Customer care management centre

CEO

Chief Executive Officer

CI

Continuous Improvement

CLIK

Consolidated Library of Information and Knowledge

CPI

Consumer Price Index

CPSU

Community and Public Sector Union

CRC

Corporate Resources Committee

CRS

Commonwealth Rehabilitation Service

CSHC

Commonwealth Seniors Health Card

CWGC

Commonwealth War Graves Commission

DAME EDNA

Data Matching Enhancements and Data Base of National Activities

DASD

Direct Access Storage Device

DDA

Disability Discrimination Act (1992)

DDS

Direct Deductions Scheme

DEFCARE

MCRS Claims Management System

DEFF

Departmental Expenses Funding Frameworks

DoHA

Department of Health and Ageing

DiVA

Department's Intranet Site

DMIS

Departmental Management Information System

DMRS

Debt Management and Recovery System

DOLARS

Departmental On-line Accounting & Reporting System

DP

Disability pension

DSH

Defence Service Homes

DSHI

Defence Service Homes Insurance

DSHIS

Defence Service Homes Insurance Scheme

DVA

Department of Veterans' Affairs

ECU

Exceptional Case Unit

EDA

Extreme disablement adjustment

EDM

Electronic document management

EEO

Equal employment opportunity

EL

Executive level

EMG

Executive Management Group

ELMNET

Eligibility Module on the Internet

ESO

Ex-service organisation

FaCS

Department of Family and Community Services

FESR

Far Eastern Strategic Reserve

FLS

File Location System

FMA

Financial Management Accountability Act 1997

FMIS

Financial Management Information System

FMS

Feedback Management System

FOI

Freedom of information

FTE

Full time equivalent

GAPS

Graduate in the Australian Public Service

GARP

Guide to the Assessment of Rates of Veterans' Pensions

GAVIN

Government Agency Voice Integration Network

GOLS

Government Online Strategy

GP

General practitioner

GRO

Graduate Recruitment On-Line

GPH

Greenslopes Private Hospital

GRM

Garden of Remembrance

GST

Goods and Services Tax

HACC

Home and Community Care

H&CS

Department of Health and Community Services

HOTSPUR

Hospital Reconciliation System

HR

Human resources

IBM GSA

IBM Global Services Australia

ICD

International Classification of Diseases

ICON

Inter-Commonwealth Optic Fibre Network

IDMS

Integrated Document Management System

IMPRC

Information Management Project Review Committee

IMSC

Information Management Steering Committee

ISIS

Income Support Information System

ISS

Income support supplement

IT

Information technology

LAN

Local area network

LCAF

Local Commemorative Activities Fund

LDH

Lady Davidson Hospital

LMO

Local medical officer

LSL

Long Service Leave

MAVIS

Multi Access Veterans Insurance Systems

MCRS

Military Compensation and Rehabilitation Service

MO

Medical officer

MoU

Memorandum of Understanding

Mpa

megajouls/person/annum

NAA

National Archives of Australia

NAFCOM

National Audit and Fraud Committee

NATMOC

National Treatment Monitoring Committee

NCIC

National Continuous Improvement Committee

NERTAC

National Ex-Service Round Table on Aged Care

NFCU

National Fraud Control Unit

NGAC

New South Wales Government Access Centres

NGAP

NSW Government Agents Program

NHC

National History Challenge

NPM

National performance measure

NESB

Non-English speaking background

NOIE

National Office for the Information Economy

NOVEL

Network of Online Veterans' Electronic Lodgement

NSP

Nursing Services Package

OASITO

Office of Assets Sales and Information Technology Outsourcing

OAWG

Office of Australian War Graves

OGIT

Office of Government Information Technology

OH&S

Occupational health and safety

PAES

Portfolio additional estimates statement

PAHRIS

Personnel and Human Resources Information System

PAO

Public affairs officer

PBS

Pharmaceutical Benefits Scheme

PBS

Portfolio budget statement

PIC

People Initiatives Committee

PIR

Pensioner initiated review

PKI

Public key infrastructure

POW

Prisoner of war

PRC

Project Review Committee

PSU

Protective Security Unit

PTSD

Posttraumatic Stress Disorder

PWD

People with disabilities

QA

Quality Assurance

QCS

Queensland Clerical Solutions

QUASARS

Quality Assurance Sampling Assessment and Recording System

QGAP

Queensland Government Agents Program

QMS

Quality Management Systems

RAAF

Royal Australian Air Force

RAMMP

Records and Mail Management Project

RAN

Royal Australian Navy

RAP

Rehabilitation Appliances Program

RAPTOR

Rehabilitation Appliances Program Terms of Reference

RCCS

Repatriation Comprehensive Care Scheme

RCDS

Residential Care Development Scheme

RDA

Records Disposal Authority

RDM

Rapid Delivery Methodology

RFT

Request for Tender

RGH

Repatriation General Hospital

RMA

Repatriation Medical Authority

RPBS

Repatriation Pharmaceutical Benefits Scheme

RPPP

Repatriation Private Patient Principle

RPPS

Repatriation Private Patient Scheme

RPRC

Repatriation Pharmaceutical Reference Committee

RSL

Returned & Services League of Australia

RWMP

Regional War Memorials Project

SAFCOM

State Audit and Fraud Committee

SES

Senior Executive Service

SISA

Strategic Information Services Agreement

SMOC

State Monitoring Committee

SMRC

Specialist Medical Review Council

SOG

Senior officer grade

SOCS

Secure online communications system

SoP

Statement of Principles

SP

Service pension

SPAO

Senior public affairs officer

SRCA

Safety Rehabilitation and Compensation Act 1988

SRS

Strategic Review Services

TERTAC

Territory Ex-Service Round Table on Aged Care

TIGERS

Trials of Innovative Government Electronic Regional Services

TIP

Training and Information Program

TMOC

Treatment Monitoring Committee (State)

TMS

Transitional Management Service

T&PI

Totally & permanently incapacitated

UIN

Unique identification number

VAAS

Veterans' Assistance and Advisory Service

VAFIS

Veterans' Affairs Financial Information Service

VAN

Veterans' Affairs Network

VAPAC

Veterans' Affairs Pharmaceutical Approvals Centre

VC

Victoria Cross

VCEB

Veterans' Children Education Board

VCES

Veterans' Children Education Scheme

VEA

Veterans' Entitlements Act 1986

VIEW

Veterans' Information Enquiry Window

VP

Veteran partnering

VRB

Veterans' Review Board

VHC

Veterans' Home Care

VLO

Veterans' Liaison Officer

VSS

Veterans' Satisfaction Survey

VVAA

Vietnam Veterans' Association of Australia

VVCS

VVCS - Veterans and Veterans Families Counselling Service

VVF

Vietnam Veterans Federation

VVRS

Veterans' Vocational Rehabilitation Scheme

WAN

Wide area network