Repatriation Commission, Department of Veterans' Affairs, National Treatment Monitoring Commitee Annual Reports 2001 - 2002

Annual Reports Contents >> DVA Annual Report >> Our Performance >> Output 5.3 Administer individual merits review

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Output 5.3 Administer individual merits review

Backlogs in Initial Liability and Permanent Impairment claims were cleared during the year, resulting in the maintenance of high review and appeal activity. The increased intake has been matched with an increased output whilst reducing the average time taken to process a case. Affirmation rates remain high. There has been a significant increase in the number of decisions at the AAT.

Table 63: performance information for Output 5.3 2001–02

 

Measure

Portfolio Budget Statements

Portfolio Additional Estimates Statements

Outcome

Quantity: (total number of applications)

1 108

1 500

1 546

Price: (per application)

$383

$283

$769

Quality: (critical error rate)

Less than 5%

Less than 5%

0.0%

The price per application has altered because previously incorrect attributions have been corrected.

Table 64: results of reconsiderations and appeals

 

Result

1999-2000

2000-01

2001-02

Primary decisions on liability

6 098

6 569

6 920

Primary decisions denying liability

1 479

1 630

2 180

Requests for reconsideration

984

1 450

1 546

Requests for reconsideration decided

927

1 496

1 537

Original decision affirmed

658

1 146

1 120

Applications to the AAT

164

311

323

AAT applications decided

128

163

221

Decisions affirmed by the AAT

100

129

125

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