Repatriation Commission, Department of Veterans' Affairs, National Treatment Monitoring Commitee Annual Reports 2001 - 2002

Annual Reports Contents >> DVA Annual Report >> Our Performance >> Output 5.1 Provide incapacity payments

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Output 5.1 Provide incapacity payments

Table 60: performance information for Output 5.1 2001–02

 

Measure

Portfolio Budget Statements

Portfolio Additional Estimates Statements

Outcome

Quantity: (total number of incapacity payees, lump sum payments and payments to dependants)

5 955

6 500

5 574

Price: (per payee)

$950

$870

$1 143

Quality: (critical error rate)

Less than 5%

Less than 5%

5.0%

The acceptance rate for lump sum payments remains constant but overall numbers increased, due entirely to the removal of the backlog The continuing increase in claims did not eventuate as expected. The number of incapacity payees continues to rise.

During the year, 6471 new claims for initial liability were received. This represents a decrease of 1 per cent over the previous year. This figure is likely to remain fairly constant for some time and represents a small increase on historical figures.

Table 61: MCRS claims received

 

1996-97

6 235

1997-98

6 285

1998-99

6 209

1999-00

5 844

2000-01

6 543

2001-02

6 471

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