We are on Twitter – follow us provides you with the latest news and information from the Australian Department of Veterans’ Affairs (DVA).

If you do not know what Twitter is, see – it is an active social networking site. It's about short, sharp updates called tweets, in the style of an SMS message – 140 characters or less.

If you are already a 'tweeter', follow us. If you're keen to take a look before signing up to Twitter, check us out at (if this link does not work copy and paste this URL into your browser).

Your online security

We never ask for confidential or personal details via Twitter. Do not respond to any such requests.

What you can expect

By following us, you can expect 1-5 tweets a day about a range of issues.


If you follow us on Twitter, we will not follow you back unless you are an organisation whose aims and activities complement our own, for example:

  • other Australian Government agencies
  • professional organisations fostering the interests of archivists, archives and records management
  • non-commercial sites of organisations engaged in promoting or researching topics in which we have a complementary interest

We do not generally link to commercial organisations. We do not accept advertising on the site.


We will update and monitor our Twitter page during office hours, Monday to Friday. Twitter may occasionally be unavailable and we accept no responsibility for lack of service due to Twitter downtime.

@Replies and direct messages

We welcome feedback and ideas from our followers, and we will join in the conversation where possible.

However, we are not able to reply individually to all messages we receive via Twitter.

We read all @replies and direct messages and make sure any emerging themes or helpful suggestions are passed on to the right people. We can only discuss general topics on Twitter.

If you have a question about your personal dealings with the Australian Department of Veterans’ Affairs such as the progress of a claim, you should contact them on 133 254.

We can not talk about issues or answer questions that breach the Australian Public Service Code of Conduct or privacy principles.


All efforts will be made to provide accurate information that is current at the time of publication. This is general information and should not be taken as advice.

The views expressed in any post or otherwise contained on this site are those of the individual sender and are not the views of the Department of Veterans' Affairs (DVA) unless provided by an authorised official. DVA reserves the right to remove posts at its sole discretion.

The Commonwealth, DVA, their staff, agents and contractors, accept no liability for the accuracy or completeness of any material on this site or otherwise provided and disclaim all liability for any loss, however described, you may incur from doing or not doing something.