Video counselling now available for rural and remote veterans
Rural and remote veterans in selected areas of NSW and WA now have access to VVCS counselling services via the use of video conferencing.
Veterans and their families who live in Orange, Dubbo, Inverell and Glen Innes in NSW or the Wheat belt, Midwest and Pilbara regions in WA can access the new service as part of a pilot program offering free and confidential one-on-one counselling services via video conferencing with qualified VVCS staff.
What is video conferencing?
Video conferencing enables two people located in different sites to talk to and see one another using a secure computer network that transmits sounds and pictures. Each participant in a video conference is located in a private room with a television screen, video camera, microphone and speakers.
Why video conferencing?
Research suggests it’s often difficult for people who live in rural and remote communities to access counselling services due to the travel time and costs associated with making regular trips to appointments.
Video conferencing will help to overcome this problem by making counselling more accessible and inexpensive for veterans and their families.
What to expect?
- Counselling will be accessible via one location in each of the regions mentioned above.
- You will be provided will information to support and guide you in the use of the video conferencing equipment.
- You will receive counselling from experienced professionals who have been trained to operate the video conferencing equipment.
- Your rights to privacy and confidentiality will be maintained.
To find out more about counselling via video conferencing, contact the VVCS on 1800 011 046 and ask to be referred to the intake counsellor or a member of the video conferencing project team.