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Rehab@DVA - Volume 3, Number 4 - August 2017

Expansion of Non-Liability Health Care

The 2017-18 Budget included $33.5 million to extend Non-Liability Health Care (NLHC) treatment arrangements to cover all mental health conditions. This means that all past, present and future members of the permanent Australian Defence Force (ADF) and Reservists with continuous full time service, now have access to DVA treatment for any mental health condition, without having to demonstrate that their condition is related to their service. 

DVA Health Gold Card - for all conditions LHC treatment is accessed through a DVA Health Card – For Specific Conditions (White Card) and may include services provided by a general practitioner, medical specialist psychologist, social worker, occupational therapist, psychiatrist, hospital services, specialist PTSD program, and pharmaceuticals. The White Card also confers eligibility to access counselling services through the Veterans and Veterans Families Counselling Service – VVCS.

NLHC treatment is easy to access. Anyone seeking treatment for a mental health condition can make an application via email at or by calling DVA on 133 254 (Metro Callers) or 1800 555 677 (Regional Callers).   If preferred, a claim form is also available.

DVA will still need to confirm a person’s proof of identity and ADF service, however, a formal diagnosis is not required to access treatment.

How can you help your clients access NLHC?

If you have a DVA client who presents with mental health symptoms, and they don’t already have treatment coverage for such conditions through DVA, please encourage them to make contact to explore their eligibility for NLHC.

Sample image of the White CardTo find out more

The NLHC Factsheet (HSV-109) is available on DVA’s website.

If you or your patients have any questions, please contact the NLHC team via email at or through the toll-free general inquiries number 133 254 or 1800 555 254 (for Regional Callers).

Rehabilitation provider session Save the Date!

The Department of Veterans’ Affairs (DVA) will be holding its next National Rehabilitation Provider Information Session for 2017, on Friday 15 September, 2017 at 2pm – 3pm AEST.

The session focuses on the new rehabilitation budget initiatives recently announced by the Department. Further information will be provided closer to the session.

Video-conferences will be held at our state office locations listed below
Sydney Tower B - 280 Elizabeth Street, Surry Hills Grace Room





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