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Improved Dental and Allied Health (for clients)

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The Department of Veterans’ Affairs (DVA) wants its dental and allied health service arrangements to continue meeting the needs of veterans and their families. 

For this reason, DVA is making changes to strengthen the quality of allied health care. From October 2019, this will include increasing general practitioner (GP) involvement in treatment. The aim is to make sure that clients get the clinically necessary allied health treatment needed. As a DVA cardholder, your need for allied health care will be determined by your GP in consultation with you.

A package of changes was announced in the 2018–19 Budget, and has four main elements that will be implemented in a phased approach (see Budget 2018–19 fact sheet — Improved Dental and Allied Health).

These changes were informed by a review (see Review of DVA Dental and Allied Health Arrangements — Final Report).

Further information can be found at the following frequently asked questions (FAQs) document:

Allied health treatment cycle arrangements now commencing on 1 October 2019

The Government has decided that the treatment cycle changes to allied health referrals will now be introduced on 1 October 2019.

The Government has recognised that DVA clients, allied health providers and GPs need more support to ensure they understand and are able to manage the requirements of the treatment cycle.

The 1 October start date will enable DVA to work closely with key stakeholders to address issues that have been identified in recent feedback. DVA will provide detailed information to health providers and clients on the treatment cycle arrangements before they start.

For further information, visit Allied Health Treatment Cycle

Other initiatives

Other initiatives in this package are:

  1. Working with selected allied health professions to undertake a trial of new funding approaches for allied health services. The aim is to consider how to improve outcomes for DVA cardholders.
  2. An upgrade to the DVA dental and allied health schedules to include new items, to take account of new technologies and techniques.

In addition, DVA will make some technical changes to schedules in consultation with provider associations.

List of dental and allied health services for DVA cardholders

DVA funds a wide range of dental and allied health services for cardholders, including:

  • chiropractic
  • clinical psychology
  • dental
  • dental specialities
  • dental prosthetics
  • diabetes education
  • dietetics
  • exercise physiology
  • neuropsychology
  • occupational therapy
  • occupational therapy (mental health)
  • optometry
  • orthoptics
  • orthotic services
  • osteopathy
  • physiotherapy
  • podiatry
  • psychology
  • social work
  • social work (mental health)
  • speech pathology.
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