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Factsheet HSV01 - Health Services Available to the Veteran Community

Purpose

This Factsheet provides information, including any restrictions, on DVA funded health services to veterans, war widows/widowers, and dependants.

Who is entitled to DVA Health Services?

Members of the veteran community are entitled to health services and treatment under the; Veterans’ Entitlements Act 1986 (VEA), Safety, Rehabilitation and Compensation Act (Defence-related Claims) 1988 (DRCA) or the Military Rehabilitation and Compensation Act 2004 (MRCA).

What type of health services are funded by DVA?

DVA provides a wide range of health services for eligible veterans, war widows and widowers, and dependants, where clinically required, including:

  • acupuncture performed by Local Medical Officers or General Practitioners who are registered with Medicare Australia to provide this treatment
  • chiropractic
  • community nursing
  • convalescent care
  • diabetes education
  • dental services
  • dietetic services
  • exercise physiology
  • hearing services^
  • medical consultations and procedures available through the Medicare Scheme and listed on the Medicare Benefits Schedule (MBS)*
  • medical specialist services listed on the MBS*
  • medication reviews
  • occupational therapy
  • optometric, including visual aids
  • orthoptics
  • osteopathic services
  • oxygen
  • palliative care
  • pathology services
  • pharmaceutical items prescribed by your doctor
  • physiotherapy
  • podiatry and medical grade footwear
  • psychology including hypnotherapy
  • radiology
  • rehabilitation aids and appliances
  • social work
  • speech pathology
  • Transport including ambulance and travel assistance to obtain health care
  • VVCS - Veterans and Veterans Families Counselling Service
  • Veterans Home Care (VHC) including domestic assistance, personal care, safety related home and garden maintenance and respite careð
  • X-rays, nuclear medicine imaging, ultrasound and computerised tomography.

*Note: - Massage will be paid for by DVA if it is delivered during a consultation with a physiotherapist, chiropractor or osteopath.

Do any restrictions apply?

There are limits and restrictions that apply to some types of services available for example, medical services are subject to the requirements of the MBS. Some treatments require prior approval from DVA. Please check with your health care provider for more information.

Are there any health services not available?

DVA will not pay for some health services including naturopathy, iridology, and homeopathy. If you are unsure as to whether DVA will pay for a particular service, you should contact DVA using the details listed under More Information on this Factsheet prior to having the treatment.

How will I know if I am entitled to health services?

You may be entitled to health services, depending on whether you have a DVA Gold or Totally & Permanently Incapacitated (Gold Card), White or Orange Health Card entitlement. An Orange Card entitles you to pharmaceuticals only. Even if you are entitled, you must have an assessed clinical need for treatment before DVA will accept financial responsibility. For more information please see Factsheets HSV59 Eligibility for the DVA Health Card — All Conditions (Gold) or Totally & Permanently Incapacitated (Gold), HSV60 Using the DVA Health Card — All Conditions (Gold) or Totally & Permanently Incapacitated (Gold), HSV61 DVA Health Card — Specific Conditions (White) and HSV69 DVA Health Card — Pharmaceuticals Only (Orange).

More Information

DVA General Enquiries

Phone: 1800 555 254 *

Email: GeneralEnquiries@dva.gov.au

DVA Website: www.dva.gov.au

Factsheet Website: www.dva.gov.au/factsheets

* Calls from mobile phones and pay phones may incur additional charges.

Related Factsheets

Disclaimer

The information contained in this Factsheet is general in nature and does not take into account individual circumstances. You should not make important decisions, such as those that affect your financial or lifestyle position, on the basis of information contained in this Factsheet. Where you are required to lodge a written claim for a benefit, you must take full responsibility for your decisions prior to the written claim being determined. You should seek confirmation in writing of any oral advice you receive from DVA.

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12 October 2017