Building Excellence in Support and Training (BEST)

What is the BEST program?

The Building Excellence in Support and Training (BEST) Grants program forms part of the Government’s commitment to support ex service organisation pensions and welfare practitioners and advocates.  It assists by offering grants to help these organisations and practitioners provide advice and assistance to the veteran and Defence communities. It also links closely to the Training and Information Program, which provides the essential skills for claims, advocacy and welfare work.

When are BEST Grants Available?

BEST grant rounds are conducted annually. The next round is expected to open in late April 2014. Approved grants will then be paid early in the following financial year.

Program Objectives

The objectives of the BEST program are:

• improve the quality of claims received at the primary determining level, and assist ESOs in achieving this objective;
• reduce the rate of appeals to the Veterans’ Review Board (VRB) and the Administrative Appeals Tribunal (AAT); and/or
• promote the provision of welfare services to the veteran and defence community.

See Factsheet GS11 Building excellence in support and training (PDF 85 KB)

BEST Grant Funding Round 16 (2014-15)

The application period has not yet opened.  Applicants are advised to visit this site periodically for updated information.

BEST Grant Funding Round 15 (2013-14)

Applications for funding in BEST Round 15 closed on 30 April 2013.  On 7 July 2013 the Minister for Veterans’ Affairs approved a total of 135 BEST Round 15 grants, totalling $2.788m.  Notification letters were sent to all grant applicants on or before Friday 19 July 2013. 

More information

For information on approved grants see the Approved Grants section of this website.

If you need more information the BEST program please contact the Department of Veterans’ Affairs (DVA).