Assessment of my claim

Claims for compensation are considered on their individual merits. When you lodge your claim, the Department will gather all relevant evidence. This includes evidence of service and medical history. A claims assessor will examine that evidence to see whether the circumstances of your claim satisfy the requirements of the Act your claim is being assessed under, to establish whether the condition/s claimed are caused by your service.

See Factsheets:

• DP22  Statements of Principles (PDF 121 KB) 
• DP23 Guide to the Assessment of Rates of Pension (PDF 119 KB) 
• DP60 War Widow's and Orphan`s Pension files (PDF 97 KB)
• MRC25 How to make a claim under the MRCA (PDF 117 KB)
• MCS13: How to claim benefits under the SRCA (PDF 96 KB)

See also My Income and Assets for information about assessment of income support pensions.

Review Rights

If you are not satisfied with the outcome of your claim, you can request a review by either the Repatriation Commission, Military Rehabilitation and Compensation Commission or by the Veterans' Review Board (VRB), an independent statutory authority. The review path available to you will depend on the Act your claim is determined under. When a decision is made you will be provided with information about the review options available to you.

Find out more about the pension review process using the links below.

Compensation payments:

•  DP84 Rights of review in respect of a decision on your claim for compensation and entitlements  (PDF 25 KB)
•  MRC27 Reconsideration and Review (PDF 18 KB)
•  MCS14 - Decision review (PDF 103 KB)

Income support payments:

• IS135 Requesting a review of our decision (PDF 91 KB) - Income Support
• IS03 Income Support Supplement Overview (PDF 131 KB)
• IS01 Service Pension Overview (PDF 142 KB): information on the service pension, including how to request a review (page 8).

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