General enquiries number: 133 254
(connects callers to their nearest DVA state office)
Provider enquiry numbers:
- Metropolitan areas – 1300 550 457
- Regional areas – 1800 550 457
Other numbers:
1800 555 254 - connects non-metropolitan callers to their nearest DVA state office.
1300 13 1945 - connects interstate callers to any DVA state office using voice prompts.
1300 55 1918 - connects callers to their nearest VAN office.
Note:The 1800 numbers above are toll-free and the 1300 numbers are charged at local call rates when calling from a fixed (i.e. landline) phone. Higher rates apply when calling from mobile phones.
View the full list of DVA phone Numbers
Links to contact details for different areas within the department:
Minister, National and State Executives
Veterans' Affairs Network - For your nearest DVA office.
VVCS - Veterans and Veterans Families Counselling Service
Defence Service Homes Insurance
Office of Australian War Graves
Military Compensation and Rehabilitation Service
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