DVA offices

 DVA has offices in each State of Australia including a presence in regional areas. Each State is headed by a Deputy Commissioner who is responsible for managing that location.

See: DVA senior management organisation chart


Australian Capital Territory

Address

Lovett Tower, 13 Keltie Street, Woden

Postal

GPO Box 9998, Canberra ACT 2601

Veterans’ Access Network Office

Locations

28-30 Corinna St, Woden, Canberra  ACT  2606

VVCS - Veterans and Veterans Families Counselling Service

Address

6-8 Campion Street, Deakin  ACT  2600

Postal

PO Box 302, Deakin West  ACT  2600

Phone

(02)  6225 4620

24 hours

1800 011 046


New South Wales

Deputy Commissioner:  Jennifer Collins

Address

Tower B, 280 Elizabeth Street, Surry Hills  NSW  2010

Postal

GPO Box 9998, Sydney NSW 2001

Phone

(02) 9213 7777

Fax

(02) 9213 7853

Back to top

Veterans’ Access Network Offices 

Locations

  • Tower B, Centennial Plaza, 280 Elizabeth Street, Surry Hills  NSW  2010
  • Shop 3, The Octagon Centre, 99 Phillip Street, Parramatta  NSW  2150
  • Shop 45, Centro Tweed Shopping Centre, Wharf Street, Tweed Heads  NSW  2485
  • 250 Mann Street, Gosford  NSW  2250
  • Office 6, Level 1, Cnr Molesworth & Conway Streets, Lismore  NSW  2480
  • 2/8 Auckland Street, Newcastle  NSW  2300

Agency Arrangements

VAN  information and services are also available through arrangements with other government agencies and community organisations in rural and remote areas.

Department of Human Services (Centrelink)

Tamworth, Orange, Wagga Wagga, Dubbo, Port Macquarie, Coffs Harbour, Taree, Bega, Nowra

Government Access Centre

Gilgandra, Grenfell, Oberon.

Back to top

VVCS - Veterans and Veterans Families Counselling Service

Parramatta

Address

88 Phillip Street,  Parramatta  NSW 2124 

Postal

PO Box 3755, Parramatta  NSW  2124

Phone

(02) 9761 5000

24 hours

1800 011 046

Fax

(02) 9635 5568

Lismore

Address

17 Conway Street, Lismore  NSW  2480 

Postal

PO Box 579, Lismore  NSW  2480

Phone

(02) 6622 4479

24 hours

1800 011 046

Fax

(02) 6622 3619

Newcastle

Address

1/8 Auckland Street, Newcastle  NSW  2300

Postal

1/8 Auckland Street, Newcastle  NSW  2300

Phone

(02) 4915 0420

24 hours

1800 011 046

Fax

(02) 4925 2361

Back to top

Veterans' Review Board

Address

Tower B, 280 Elizabeth Street, Surry Hills NSW 2010

Postal

PO Box 1631, Sydney  NSW   2001

Phone

(02) 9211 3090
(02) 9213 8600

Fax

(02) 9211 3074

Office of Australian War Graves

Sydney War Cemetery and NSW Garden of Remembrance

Address

Memorial Avenue, Rookwood Necropolis, Rookford  NSW  2135

Postal

PO Box 83, Strathfield  NSW  2135

Phone

(02) 9746 5565

Fax

(02)  9763 1060

Back to top


Northern Territory

Deputy Commissioner: Leanne Cameron

Address

14 Winnellie Road  WINNELLIE

Postal

GPO Box 9998, Darwin NT 0801

Phone

133 254 (local)  1800 555 254 (regional)

Fax

(08) 8935 1489

Veterans’ Access Network Office 

Locations

14 Winnellie Road  WINNELLIE  0820

VVCS – Veterans and Veterans Families Counselling Service

Address

Unit 1, Winnellie Central, Cnr Hickman St and Winnellie Rd  WINNELLIE  0820

Postal

Winnellie BC, PO Box 35895  WINNELLIE  0820

Phone

(08) 8927 9411

After hours

1800 011 046

Fax

(08) 8927 0320

Agency Arrangements

Veteran Information Service (VIS) information and services are also available through arrangements with other government agencies and community organisations in some areas.

 Centrelink

5 Railway Terrace, Alice Springs

Back to top

Office of Australian War Graves

Adelaide River War Cemetery

Address

Memorial Drive, Adelaide River NT 0846

Phone

(08) 8976 7053

Fax

(08) 8976 7043

Back to top


Queensland

Deputy Commissioner:  Alison Stanley

Address

259 Queen Street, Brisbane  QLD  4000

Postal

GPO Box 9998, Brisbane  QLD  4001

Phone

133 254 (local)  1800 555 254 (regional)

Fax

(07)  3223 8304

Veterans’ Access Network Offices

Locations

  • Level 4 Bank of Queensland Centre, 259 Queen Street, Brisbane  QLD  4001
  • 5th Floor, 12 Short Street, Southport  Qld  4215
  • 129 Horton Parade , Maroochydore  Qld  4558
  • 99 Russell Street, Toowoomba  Qld  4350
  • 1st Floor, 520 Flinders Street, Townsville  Qld  4810

Agency Arrangements

VAN information and services are also available through arrangements with other government agencies and community organisations in rural and remote areas.

Centrelink

Cairns, Gladstone, Hervey Bay, Mackay, Roma, Rockhampton, and Thursday Island.

Queensland Government Agent Program

Agnes Waters, Aramac, Augathella, Babinda, Barcaldine, Beaudesert, Bedourie, Biloela, Birdsville, Blackall, Blackbutt, Boonah, Boulia, Camooweal, Cannonvale, Clermont, Collinsville, Cooktown, Crows Nest, Croydon, Cunnamulla, Dirranbandi, Eidsvold, Georgetown, Goombungee, Herberton, Hughenden, Inglewood, Injune, Isisford, Jandowae, Julia Creek, Jundah, Kalbar, Kilkivan, Laidley, Lowood, Malanda, Maleny, Middlemount, Miles, Mirani, Mitchell, Monto, Moranbah, Moura, Mt Garnet, Mt Morgan, Mundubbera, Murgon, Normanton, North Stradbroke Is, Ravenshoe, Richmond, Sarina, Springsure, St George, Stanthorpe, Surat, Tara, Texas, Thargomindah, Wandoan, Weipa, Windorah, Winton, Yarrabah, Yeppoon,

Back to top

VVCS - Veterans and Veterans Families Counselling Service

Brisbane

Address

15 Astor Terrace Spring Hill QLD 4000

Postal

PO Box 166 Spring Hill QLD 4004

Phone

(07) 3303 9433

24 hours

1800 011 046

Fax

(07) 3831 4340

Maroochydore

Address

129 Horton Parade Maroochydore QLD 4558

Postal

PO Box 1797 Sunshine Plaza Maroochydore QLD 4558

Phone

(07) 5479 3992

24 hours

1800 011 046

Fax

(07) 5479 5468

Southport

Address

12 Short Street Southport QLD 4215

Postal

PO Box 3224 Southport QLD 4215

Phone

(07) 5630 0204

24 hours

1800 011 046

Fax

(07) 5591 6124

Townsville

Address

Nathan Business Centre 340 Ross River Road Cranbrook QLD 4814

Postal

PO Box 891 Thuringowa Central QLD 4817

Phone

(07) 4723 9155

24 hours

1800 011 046

Fax

(07) 4723 9149

Veterans' Review Board

Address

Level 8, 259 Queen Street, Brisbane  QLD  4000

Postal

GPO Box 349, Brisbane  QLD  4001

Free call

1300 550 460

Country callers

1800 550 460

Fax

(07) 3220 0041

Office of Australian War Graves

Queensland Garden of Remembrance - Pinnaroo Lawn Cemetery

Address

Graham Road, Bridgeman Downs QLD 4035

Postal

PO Box 23, Kedron  QLD 4031

Phone

(07) 3862 8604

Fax

(07) 3862 8609

Back to top


South Australia

Deputy Commissioner:  Ian Kelly

Address

Blackburn House, 199 Grenfell Street, Adelaide  SA  5000

Postal

GPO Box 9998, Adelaide  SA  5001

Phone

133 254 (local)  1800 555 254 (regional)

Fax

(08)  82900480

Veterans’ Access Network Office

Locations

Blackburn House, 199 Grenfell Street, Adelaide  SA  5000

Agency Arrangements

VAN  information and services are also available through arrangements with other government agencies and community organisations in rural and remote areas.

Centrelink

Mt Gambier, Victor Harbor, Port Pirie and Port Lincoln

Other agencies

  • Narracoorte Work Options
  • Maitland District Progress Association
  • District Council of Yorke Peninsula, Minlaton
  • Southern YP Community Centre, Yorketown

Back to top

VVCS – Veterans and Veterans Families Counselling Service

Address

99 Frome Street, Adelaide SA  5000

Phone

(08) 7422 4500

Country freecall

1800 011 046 - (24 hour Telephone Crisis Counselling Veterans’ Line)

Fax

1800 011 046

Office of Australian War Graves

Centennial Park Cemetery & SA Garden of Remembrance

Address

760 Goodwood Road, Pasadena  SA  5042

Postal

PO Box 410, Melrose Park  SA  5039

Phone

(08) 8277 3993

Fax

(08) 8374 3543

Back to top


Tasmania

Deputy Commissioner:  Jan Hyde

Address

254-286 Liverpool, St Hobart TAS 7000

Postal

GPO Box 9998 Hobart TAS 7001

Phone

133 254 (local)  1800 555 254 (regional)

Fax

(03) 62 216 602

Veterans’ Access Network Offices

Please note that the Hobart office has relocated to premises at 254-286 Liverpool St, Hobart  TAS 7000. 

Locations

  • Hobart Office,  254-286 Liverpool St, Hobart  TAS  7000.
  • 105/287 Charles St, Hotel Charles Complex, Launceston  TAS 7250

Agency Arrangements

VAN  information and services are also available through arrangements with other government agencies and community organisations in rural and remote areas.

Service Tasmania

Hobart, Smithton, Queenstown, Launceston, Burnie, Georgetown, St Helens, Triabunna, New Norfolk, Oatlands, King Island, Glenorchy, Huonville, Beaconsfield, Campbell Town, Devonport, Sheffield, Sorell, Deloraine, Scottsdale, Flinders Island, Longford, Ulverstone, Wynyard, Bridgewater, Rosny Park, Kingston.

Back to top

VVCS – Veterans & Veterans Families Counselling Service Hobart

Address

254-286 Liverpool St, Hobart TAS 7001

Phone

1800 011 046

VVCS – Veterans & Veterans Families Counselling Service

Address

    Launceston Office, Branch Office Business Centre, Cnr George & Cameron Streets, Launceston  TAS 7250

Phone

1800 011 046

Office of Australian War Graves

Cornelian Bay War Cemetery and Hobart Garden of Remembrance

Address

Queens Walk, Hobart  TAS  7001

Postal

PO Box 385, Moonah  TAS  7001

Phone

(03) 6228 2124

Fax

(03) 6228 6632

Carr Villa War Cemetery and Launceston Garden of Remembrance

Address

Quarantine Road, Kings Meadow, Launceston  TAS  7249

Postal

PO Box 78, Kings Meadow, Launceston  TAS  7249

Phone

(03) 6343 0175

Fax

(03) 6343 0653

Back to top


Victoria

Deputy Commissioner:  John Geary

Address

300 Latrobe Street, Melbourne VIC  3000

Postal

GPO Box 9998, Melbourne  VIC  3001

Phone

133 254 (local)  1800 555 254 (regional)

Fax

(03) 9284 6120

Veterans’ Access Network Offices

Locations

  • 300 La Trobe Street, Melbourne  VIC  3000
  • Shop 6, Ground Floor, 54 - 58 Wells Street, Frankston  VIC  3199
  • 200 Malop Street, Geelong  VIC  3220
  • 715 Raglan Pde, Warrnambool  VIC  3280
  • 81 Hume Street, Wodonga  VIC  3690

A DVA staff member is also available at the Department of Human Services office at Ballarat and Morwell. 

Locations

  • 4-12 Albert Street, Ballarat VIC 3350
  • Corner Chapel Street & Elign Street, Morwell VIC 3840

Back to top

Agency Arrangements

VAN information and services are also available through arrangements with other government agencies and community organisations in rural and remote areas.

Anne Caudle Campus

100 Barnard Street, Bendigo  VIC  3550

Mildura Rural City Council

76-84 Deakin Street, Mildura  VIC  3500

VVCS – Veterans and Veterans Families Counselling Service

Melbourne

Address

Level 4, 440 Elizabeth Street Melbourne VIC 3000

Postal

PO Box 12631, Melbourne  VIC  8006

Phone

(03) 8640 8700

24 hours

1800 011 046

Fax

(03) 9663 3683

Albury/Wodonga

Address

 81 Hume Street Wodonga VIC 3690

Postal

PO Box 601 Wodonga VIC 3689

Phone

(02) 6056 1341

24 hours

1800 011 046

Fax

(02) 6056 1236

Back to top

Veterans’ Review Board

Address

Level 14, 300 Latrobe Street , Melbourne  VIC  3000

Free call

1300 550 460

Country callers

1800 550 460

Phone

(03) 9602 8000

Fax

(03) 9602 1496

Office of Australian War Graves

Springvale War Cemetery and Garden of Remembrance

Address

North Drive, Springvale Necropolis, Princes Highway, Springvale  VIC  3171

Postal

PO Box 186, Springvale  VIC  3171

Phone

(03) 9547 1991

Fax

(03) 9547 5032

Back to top


Western Australia

Deputy Commissioner:  Peter King

Address

Level 5, AMP Building, 140 St George's Terrace, Perth  WA  6000

Postal

GPO Box 9998, Perth  WA 6848

Phone

133 254 (local)  1800 555 254 (regional)

Fax

(08) 9366 8375

Veterans’ Access Network Office

Locations

Level 5, AMP Building, 140 St Georges Terrace, Perth  WA  6000

VVCS -  Veterans and Veterans Families Counselling Service

Address

7 Kintail Road, Applecross WA 6153

Postal

GPO  PO Box 1337, Canning Bridge WA 6153

Phone

1800 011 046
Fax (08)  9364 5482

Back to top

Veterans' Review Board

Address

5th Floor, AMP Building, 140 St George's Terrace, Perth   WA   6000

Phone

1300 550 460

Country callers

1800 550 460

Fax

(08) 9366 8583

Office of Australian War Graves

Perth War Cemetery and Garden  of Remembrance

Address

Smyth Road, Nedlands WA  6009

Country callers

(08) 9386 3807

Fax

(08) 9386 2257

Back to top

Agency Arrangements

Veteran Information Service (VIS) information and services are also available through arrangements with other government agencies and community organisations in some areas.

Telecentre

Meekatharra, Gingin District, Moora, Augusta, Greenbushes

Telecentre Network

Kojonup, Jerramungup, Kununurra, Jurien Bay, Beverley, York, Wagin, Mukinbudin, Harvey

Community Resource Centre

Walpole, Bridgetown

Country Visitor Centre

Dryandra

Volunteer Resource Centre

Manjimup

Shire of Corrigin