Contact DVA
Use the links below to find out how to contact the Department and the different services it provides.
General enquiries
Telephone: 133 254
Regional callers: 1800 555 254
Nearest VAN Office: 1300 55 1918
Email: GeneralEnquiries@dva.gov.au
Warning: please note that if you choose to use this email facility your e-mail to us may not be secure. Please do not use this link to send DVA personal information, and DVA will be unable to send any personal information via this link.
Provider enquiry numbers:
- 1300 550 457 (metropolitan areas)
- 1800 550 457 (non-metropolitan areas)
Transport bookings:
- 1300 550 455 (metropolitan areas)
- 1800 550 455 (non-metropolitan areas)
VAPAC
Other numbers
Complaints and feedback
DVA has a strong committment to addressing the needs of our clients, ex-service organisations and service partners. For more information, visit the Complaints and Feedback page on our website.
In-Confidence emails
- Sending an In-Confidence email to DVA
Note: this service will be made available later in 2010. Until then, please send in-confidence information to DVA by letter or call us on one of the telephone numbers above.
- Tips for using the In-Confidence email facility and FAQs
Tips for viewing and replying to an In-Confidence email you have received from DVA.