Veterans' Access Network (VAN) directory

General Enquiries

Telephone: 133 254
Regional callers: 1800 555 254

Email: GeneralEnquiries@dva.gov.au
Warning: please note that if you choose to use this email facility your e-mail to us may not be secure. Please do not use this link to send DVA personal information, and DVA will be unable to send any personal information via this link.

State Offices

NSW & ACT

Sydney

Sydney VAN

Street address:

Tower B
Centennial Plaza
280 Elizabeth Street
SURRY HILLS NSW

Opening Hours: 8.30 am - 5.00 pm 
Mon - Fri

Postal address:

GPO Box 9998
SYDNEY NSW 2001

Phone:

133 254

Fax:

(02) 9213 7400

 Canberra, ACT

Canberra VAN

Street address:

28-30 Corinna St
Woden ACT

Opening Hours: 8.30 am - 4.30 pm 
Mon - Fri

Postal address:

GPO Box 802
CANBERRA CITY 2601

Phone:

1800 555 254

Fax:

(02) 6257 1818

Gosford

Gosford VAN

Street address:

Suite 1 250 Mann Street
GOSFORD NSW

Opening Hours: 8.30 am - 4.30 pm 
Mon - Fri

Postal address:

PO Box 1956
GOSFORD NSW 2250

Phone:

1800 555 254

Fax:

(02) 4323 4952

Lismore

Lismore VAN

Street address:

Lismore VAN
Suite 6,Level 2
Conway Court
Cnr Molesworth & Conway Sts
LISMORE  NSW  2480

Opening Hours: 8.30 am - 4.30 pm 
Mon - Fri

Postal address:

PO Box 1137
LISMORE NSW 2480

Phone:

1800 555 254

Fax:

(02) 6622 4486

Newcastle

Newcastle VAN

Street address:

Ground Floor
2/8 Auckland Street
NEWCASTLE WEST NSW

Opening Hours: 8.30 am - 4.30 pm 
Mon - Fri

Postal address:

PO Box 1752
NEWCASTLE NSW 2300

Phone:

1800 555 254

Fax:

(02) 4929 6215

Parramatta

Parramatta VAN

Street address:

Shop 3 The Octagon Centre
99 Phillip Street
PARRAMATTA NSW

Opening Hours: 8.30 am - 4.30 pm
Mon - Fri

Postal address:

PO Box 3245
PARRAMATTA NSW 2124

Phone:

1800 555 254

Fax:

(02) 9893 9940

Tweed Heads

Tweed Heads VAN

Street address:

Shop 45, Centro Tweed
Cnr Wharf and Bay Streets
TWEED HEADS NSW

Opening Hours: 8.30 am - 4.30 pm
Mon - Fri

Postal address:

PO Box 589
TWEED HEADS NSW 2485

Phone:

1800 555 254

Fax:

(07) 5536 9235

Wollongong

Wollongong VAN

Street address:

Level 4, Corporate Square
43 Burelli Street
WOLLONGONG NSW 2500

Opening Hours: 8.30 am - 4.30 pm
Mon - Fri

Postal Address:

PO Box 755
Wollongong NSW 2500

Phone:

 1800 555 254

Fax:

(02) 4298 9998

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Victoria

Melbourne

Melbourne VAN

Street address:

300 La Trobe Street
MELBOURNE VIC

Opening Hours: 8.30 am - 4.30 pm
Mon - Fri

Postal address:

GPO Box 9998
MELBOURNE VIC 3001

Phone:

133 254

Fax:

(03) 9284 6120

Bairnsdale

Bairnsdale VAN

Street address:

Mission Australia
68A Macleod Street
BAIRNSDALE VIC 3875

Opening Hours: 9.00 am - 5.00 pm 
Mon - Thurs

Postal address:

PO Box 467
BAIRNSDALE VIC 3875

Phone:

1800 555 254

Fax:

(03) 5153 2309

Ballarat

Ballarat VAN

Street & postal address:

12 Dawson Street South
BALLARAT VIC 3350

Opening Hours:

9.00 am - 12.30 pm  &  1.30 pm - 5.00 pm
Wed - Fri
Mon & Tues by appointment only

Phone:

1800 555 254

Fax:

(03) 5333 5199

Bendigo

Bendigo VAN

Street & postal address:

Anne Caudle Campus
100 Barnard St
BENDIGO

Opening Hours: 9.00 am - 5.00 pm
Mon - Fri

Phone:

1800 555 254

Frankston

Frankston VAN

Street address:

Shop 6, Ground Floor
White Street Mall
FRANKSTON VIC 3199

Opening Hours: 9.00 am - 12.00 pm  &  1.00 pm - 5.00 pm
Mon, Wed & Thur
Postal address

PO Box 1060
FRANKSTON VIC 3199

Phone:

1800 555 254

Fax:

(03) 9783 2655

Geelong

Geelong VAN

Street & postal address:

200 Malop Street
GEELONG VIC 3220

Opening Hours: 9.00 am - 12.30 pm  &  1.30 pm - 5.00 pm
Mon - Wed

Phone:

1800 555 254

Fax:

(03) 5221 8081

Mildura

Mildura VAN

Street address:

Mildura Rual City Council
76-84 Deakin Ave
MILDURA

Opening Hours: 8.30 am - 5.00 pm 
Mon - Fri

Phone:

1800 555 254

 Morwell

Morwell VAN

Street & postal address: 

10 George Street
MORWELL VIC 3840

Opening Hours: 9.00 am - 12.30 pm  &  1.30 pm - 5.00 pm
Mon - Fri

Phone:

1800 555 254

Fax:

(03) 5133 0180

Warrnambool

Warrnambool VAN

Street address:

715 Raglan Parade
WARRNAMBOOL VIC 3280.

Opening Hours: 8.30 am - 4.30 pm 
Tues to Thurs

Postal address:

PO Box 989
WARRNAMBOOL VIC 3280

Phone:

1800 555 254

Fax:

(03) 5562 2825

Wodonga

Wodonga VAN

Street & postal address:

81 Hume Street
WODONGA VIC 3690

Opening Hours: 9.00 am - 5.00 pm
Mon - Fri
(closed Wed 12.30 -  1.30 pm)

Phone:

1800 555 254

Fax:

(02) 6056 4325

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Queensland

Brisbane

Brisbane VAN

Street address:

Bank of Queensland Centre
259 Queen Street
BRISBANE QLD

Opening Hours: 8.30 am - 4.30 pm
Mon - Fri

Postal address:

GPO Box 9998
BRISBANE QLD 4001

Phone:

133 254

Fax:

(07) 3223 8479

Gold Coast

Gold Coast VAN

Street address:

Level 5 of 12 Short Street
SOUTHPORT QLD 4215

Opening Hours: 8.30 am - 4.30 pm
Mon - Fri

Postal address:

PO Box 3266
SOUTHPORT QLD 4215

Phone:

1800 555 254

Fax:

(07) 5571 1292

Sunshine Coast

Sunshine Coast VAN

Street address:

129 Horton Parade
MAROOCHYDORE QLD

Opening Hours: 8.30 am - 4.30 pm
Mon - Fri

Postal address:

PO Box 1708
MAROOCHYDORE QLD 4558

Phone:

1800 555 254

Fax:

(07) 5479 5443

Toowoomba

Toowoomba VAN

Street address:

99 Russell Street
TOOWOOMBA QLD

Opening Hours: 8.30 am - 4.30 pm
Mon - Fri

Postal address:

PO Box 3129
TOOWOOMBA QLD 4350

Phone:

1800 555 254

Fax:

(07) 4638 1599

Townsville

Townsville VAN

Street address:

520 Flinders Street
TOWNSVILLE QLD

Opening Hours: 8.30 am - 4.30 pm
Mon - Fri

Postal address:

PO Box 1357
TOWNSVILLE QLD 4810

Phone:

1800 555 254

Fax:

(07) 4722 3300

Tweed Heads

Tweed Heads VAN

Street address:

Shop 45, Centro Tweed
Cnr Wharf and Bay Streets
TWEED HEADS NSW

Opening Hours: 8.30 am - 4.30 pm
Mon - Fri

Postal address:

PO Box 589
TWEED HEADS NSW 2485

Phone:

1800 555 254

Fax:

(07) 5536 9235

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South Australia

Adelaide, SA

Adelaide VAN

Street address:

Veterans' Access Network
Blackburn House
199 Grenfell Street
ADELAIDE SA

Opening Hours: 8.30 am - 5.00 pm
Mon - Fri

Postal address:

PO Box 9998
ADELAIDE SA 5001

Phone:

133 254

Fax:

(08) 8290 0412

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Northern Territory

Darwin, NT

Darwin VAN

Street address:

Civic Centre
2 Chung Wah Terrace
Palmerston NT 0830

Opening Hours: 9.00 am - 5.00 pm
Mon - Fri

Postal address:

GPO Box 9998
DARWIN NT 0801

Phone:

133 254

Fax:

(08) 8935 1489

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Western Australia

Perth

Perth VAN

Street address:

AMP Building
140 St Georges Terrace
Cnr William Street
PERTH WA 6000

Opening Hours: 8.30 am - 4.30 pm
Mon - Fri

Postal address:

GPO Box 9998
PERTH WA 6848

Phone:

133 254

Fax:

(08) 9366 8375

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Tasmania

Hobart

Please note that the Hobart office has relocated to new premises at 254-286 Liverpool St, Hobart  TAS 7001.  Phone numbers have not changed.

Hobart VAN

Street address

254-286 Liverpool St
HOBART TAS 7001

Opening Hours: 8.30 am - 4.45 pm
Mon - Fri

Postal address:

GPO Box 9998
HOBART  TAS  7001

Phone:

133 254

Fax:

(03) 6221 6602

Launceston

Launceston VAN

Street & postal address:

10 Willis St
LAUNCESTON  TAS  7250

Opening Hours: 8.30 am - 4.30 pm
Mon - Fri

Phone:

1800 555 254

Fax:

(03) 6336 9199

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