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VAN state office locations

The following is information about the locations of Veterans' Access Network (VAN) offices around Australia.

General enquiries

For information about how to make your enquiry, please visit Contact us.

NSW & ACT

Sydney VAN
Street address: Tower B
Centennial Plaza
280 Elizabeth Street
Surry Hills NSW 2010
Opening hours: 8.30 am – 4.30 pm, Mon – Fri
Postal address: GPO Box 9998
Sydney NSW 2001
Phone: 133 254
Fax: (02) 9213 7400
ACT/Canberra VAN
Street address: 28-30 Corinna St
Woden ACT 2602
Opening hours: 8.30 am – 4.30 pm, Mon – Fri
Postal address: GPO Box 9998
Canberra City ACT 2601
Phone: 1800 555 254
Fax: (02) 6257 1818
Lismore VAN
Street address: Lismore VAN
Suite 6, Level 2, Conway Court
Cnr Molesworth & Conway Sts
Lismore NSW 2480
Opening hours: 8.30 am – 4.30 pm, Mon – Fri
Postal address: PO Box 1137
Lismore NSW 2480
Phone: 1800 555 254
Fax: (02) 6622 4486
Newcastle VAN
Street address: Suite 1 & 2
6-8 Auckland Street
Newcastle NSW 2300
Opening hours: 8.30 am – 4.30 pm, Mon – Fri
Postal address: PO Box 1752
Newcastle NSW 2300
Phone: 1800 555 254
Fax: (02) 4929 6215
Greater Western Sydney VAN
Street address: Level 15, Deloitte building
60 Station Street
Parramatta NSW 2150
Opening hours: By appoinment only - contact 133 254
Postal address: GPO Box 9998
Sydney NSW 2001
Phone: 133 254 or 1800 555 254 (callers outside Metro area)
Fax: (02) 9213 7400
Tweed Heads South VAN
Street address: Department of Human Services
100 Blundell Boulevard
Tweed Heads South NSW 2485
Opening hours: 8.30 am – 4.30 pm, Mon – Fri
Postal address: GPO Box 9998
Brisbane QLD 4001
Phone: 1800 555 254
Fax: (07) 5569 9599

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Victoria

Melbourne VAN
Street address: 300 La Trobe Street
Melbourne VIC 3000
Opening hours: 8.30 am – 4.30 pm, Mon – Fri
Postal address: GPO Box 9998
Melbourne VIC 3001
Phone: 133 254
Fax: (03) 9284 6120
Ballarat VAN
Street & postal address: Department of Human Services office
4-12 Albert Street
Ballarat VIC 3350
Opening hours: 8.30 am – 4.30 pm, Mon – Fri
Phone: 1800 555 254
Fax: (03) 5336 5199
Geelong VAN
Street & postal address: Department of Human Services office
12-14 Little Ryrie Street
Geelong VIC 3220
Opening hours: 8.30 am – 4.30 pm, Mon – Wed
Phone: 1800 555 254
Fax: (03) 5224 8299
Morwell VAN
Street & postal address: Department of Human Services office
Corner Chapel Street & Elgin Street
Morwell VIC 3840
Opening hours: 8.30 am – 4.30 pm, Mon – Fri
Phone: 1800 555 254
Fax: (03) 5128 5099
Wodonga VAN
Street & postal address: 81 Hume Street
Wodonga VIC 3690
Opening hours: 9.00 am – 5.00 pm, Mon – Fri (closed Wed 12.30 – 1.30 pm)
Phone: 1800 555 254
Fax: (02) 6056 4325

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Queensland

Brisbane VAN
Street address: Bank of Queensland Centre
259 Queen Street
Brisbane QLD 4000
Opening hours: 8.30 am – 4.30 pm, Mon – Fri
Postal address: GPO Box 9998
Brisbane QLD 4001
Phone: 133 254
Fax: (07) 3223 8479
Gold Coast VAN
Street address: Level 11, Niecon Tower
17 Victoria Avenue
Broadbeach QLD 4218
Opening hours: 8.30 am – 4.30 pm, Mon – Fri
Postal address: PO Box 3266
Broadbeach QLD 4215
Phone: 1800 555 254
Fax: (07) 5571 1292
Robina VAN
Street address: Department of Human Services
Level 5 Robina Town Shopping Centre
19-33 Robina Town Centre Drive
Robina QLD 4230
Opening hours: 8.30 am – 4.30 pm, Mon – Fri
Postal address: GPO Box 9998
Brisbane QLD 4001
Phone: 1800 555 254
Fax: (07) 5583 2099
Sunshine Coast VAN
Street address: 129 Horton Parade
Maroochydore QLD 4558
Opening hours: 8.30 am – 4.30 pm, Mon – Fri
Postal address: PO Box 1708
Maroochydore QLD 4558
Phone: 1800 555 254
Fax: (07) 5570 1920
Townsville VAN
Street address: 520 Flinders Street
Townsville QLD 4810
Opening hours: 8.30 am – 4.30 pm, Mon – Fri
Postal address: PO Box 1357
Townsville QLD 4810
Phone: 1800 555 254
Fax: (07) 4722 3300
Tweed Heads South VAN
Street address: Department of Human Services
100 Blundell Boulevard
Tweed Heads South NSW 2485
Opening hours: 8.30 am – 4.30 pm, Mon – Fri
Postal address: GPO Box 9998
Brisbane QLD 4001
Phone: 1800 555 254
Fax: (07) 5569 9599

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South Australia

Adelaide VAN
Street address: Veterans' Access Network
Blackburn House
199 Grenfell Street
Adelaide SA 5000
Opening hours: 8.30 am – 4.30 pm, Mon – Fri
Postal address: PO Box 9998
Adelaide SA 5001
Phone: 133 254
Fax: (08) 8290 0412

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Northern Territory

Darwin VAN
Street address: 14 Winnellie Road
Winnellie NT 0820
Opening hours: 8.30 am – 4.30 pm, Mon – Fri
Postal address: GPO Box 9998
Darwin NT 0801
Phone: 133 254
Fax: (08) 8935 1489

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Western Australia

Perth VAN
Street address: AMP Building
140 St Georges Terrace
Cnr William Street
Perth WA 6000
Opening hours: 8.30 am – 4.30 pm, Mon – Fri
Postal address: GPO Box 9998
Perth WA 6848
Phone: 133 254
Fax: (08) 9366 8375

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Tasmania

Please note that the Hobart office has relocated to new premises at:

254-286 Liverpool St
Hobart TAS 7001.

Phone numbers have not changed.

Hobart VAN
Street address 254-286 Liverpool St
Hobart TAS 7001
Opening hours: 8.30 am – 4.30 pm, Mon – Fri
Postal address: GPO Box 9998
Hobart TAS 7001
Phone: 133 254
Fax: (03) 6221 6602
Launceston VAN
Street & postal address: 105/287 Charles St
Hotel Charles Complex
Launceston TAS 7250
Opening hours: 8.30 am – 4.30 pm, Mon – Fri
Phone: 1800 555 254

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