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DVA office locations

DVA has offices in each State of Australia including a presence in regional areas. Each State is headed by a Deputy Commissioner who is responsible for managing that location.

See: DVA senior management organisation chart


Australian Capital Territory

DVA ACT contact details
Address Gnabra Building, 21 Genge Street, Civic
Postal GPO Box 9998, Canberra ACT 2601

Please note that client services are available at the Veterans’ Access Network (VAN) office in Woden - details are below.

Veterans' Access Network office

VAN Office location
Address 28-30 Corinna St, Woden, Canberra ACT 2606
Phone 1800 555 254

Veterans and Veterans Families Counselling Service (VVCS)

VVCS - Deakin ACT contact details
Address 6-8 Campion Street, Deakin ACT 2600
Postal PO Box 302, Deakin West ACT 2600
Phone - 24 hours 1800 011 046

Veterans' Review Board

VRB contact information
Address Applications for review from persons residing in the ACT region are administered by the Sydney Registry, with hearings held at the AAT in Canberra.
Postal PO Box 1631, Sydney NSW 2001
Free Call 1300 550 460
Country Callers 1800 550 460 (regional)
Fax (02) 9211 3074

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New South Wales

Deputy Commissioner: Jennifer Collins

DVA New South Wales contact details
Address Tower B, 280 Elizabeth Street, Surry Hills NSW 2010
Postal GPO Box 9998, Sydney NSW 2001
Phone 133 254 (local)
1800 555 254 (regional)
Fax (02) 9213 7853

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Veterans’ Access Network offices

VAN office locations
Addresses
  • Tower B, Centennial Plaza, 280 Elizabeth Street, Surry Hills NSW 2010
  • Level 15, Deloitte building, 60 Station Street, Parramatta NSW 2150
    (by appoinment only - contact 133 254)
  • Office 6, Level 1, Cnr Molesworth & Conway Streets, Lismore NSW 2480
  • Suite 1 & 2, 6-8 Auckland St, Newcastle NSW 2300

A DVA staff member is also available at the Department of Human Services Service Centre at Tweed Heads South.

DHS VAN office locations
Addresses
  • 100 Blundell Boulevard, Tweed Heads South NSW 2486

Agency Arrangements

Information and services are also available through arrangements with the organisations listed below:

Agency Locations
Department of Human Services (Service Centres)
  • 49-61 Church St, Bega NSW 2550
  • 21-25 Duke St, Coffs Harbour NSW 2450
  • 64 Wingewarra St (Cnr Macquarie), Dubbo NSW 2830
  • 4 Lawrence Ave, Nowra NSW 2541
  • 189-191 Anson St, Orange NSW 2800
  • 5-7 Short St, Port Macquarie NSW 2444
  • 219-223 Peel St, Tamworth NSW 2340
  • 184-188 Victoria St, Taree NSW 2430
  • 63 Tompson St, Wagga Wagga NSW 2650
  • 25-27 Hely St, Wyong NSW 2259
Other Agencies
  • Norfolk Island Business Solutions, The Professional Centre, 115 Taylors Road, Norfolk Island NSW 2899

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Veterans and Veterans Families Counselling Service (VVCS)

Parramatta
Address Level 3 Tower B, 280 Elizabeth Street, Surry Hills NSW 2124
Postal PO Box 4077, Parramatta NSW 2001
Phone - 24 hours 1800 011 046
Fax (02) 9635 5568
Lismore
Address 17 Conway Street, Lismore NSW 2480
Postal PO Box 579, Lismore NSW 2480
Phone - 24 hours 1800 011 046
Fax (02) 6622 3619
Newcastle
Address 1/8 Auckland Street, Newcastle NSW 2300
Postal 1/8 Auckland Street, Newcastle NSW 2300
Phone - 24 hours 1800 011 046
Fax (02) 4925 2361

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Veterans' Review Board

VRB contact information
Address Tower B, 280 Elizabeth Street, Surry Hills NSW 2010
Postal PO Box 1631, Sydney NSW 2001
Free Call 1300 550 460
Country Callers 1800 550 460 (regional)
Fax (02) 9211 3074

Office of Australian War Graves

Sydney War Cemetery and NSW Garden of Remembrance
Address Memorial Avenue, Rookwood Necropolis, Rookwood NSW 2135
Postal PO Box 83, Strathfield NSW 2135
Phone (02) 9746 5565
Fax (02) 9763 1060

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Northern Territory

Deputy Commissioner: Lance Johnson a/g

DVA Darwin contact details
Address 14 Winnellie Road WINNELLIE
Postal GPO Box 9998, Darwin NT 0801
Phone 133 254 (local) 1800 555 254 (regional)
Fax (08) 8984 4314

Veterans’ Access Network Office

VAN office location
Address 14 Winnellie Road WINNELLIE 0820

Veterans and Veterans Families Counselling Service (VVCS)

VVCS Darwin contact details
Address Unit 1, Winnellie Central, Cnr Hickman St and Winnellie Rd WINNELLIE NT 0820
Postal Winnellie BC, PO Box 35895 WINNELLIE 0820
Phone - 24 hours 1800 011 046
Fax (08) 8947 0446

Agency Arrangements

Information and services are also available through an arrangement with the Department of Human Services.

Alice Springs contact details
Department of Human Services (Service Centre) 5 Railway Terrace, Alice Springs NT 0870

Office of Australian War Graves

Adelaide River War Cemetery
Address Memorial Drive, Adelaide River NT 0846
Phone (08) 8976 7053
Fax (08) 8976 7043

Veterans' Review Board

VRB Northern Territory contact details
Address Applications from the Northern Territory and Broken Hill (NSW) are managed by the Brisbane office.
Postal GPO Box 349, Brisbane QLD 4000
Free call 1300 550 460
Country callers 1800 550 460
Fax (07) 3815 9221

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Queensland

Deputy Commissioner: Leanne Cameron

DVA Queensland contact details
Address 259 Queen Street, Brisbane QLD 4000
Postal GPO Box 9998, Brisbane QLD 4001
Phone 133 254 (local) 1800 555 254 (regional)
Fax (07) 3223 8304

Veterans’ Access Network Offices

VAN office locations
Addresses
  • Level 4 Bank of Queensland Centre, 259 Queen Street, Brisbane QLD 4001
  • Level 11 Niecon Tower, 17 Victoria Avenue Broadbeach QLD 4218
  • 129 Horton Parade , Maroochydore Qld 4558
  • 1st Floor, 520 Flinders Street, Townsville Qld 4810

A DVA staff member is also available at the Department of Human Services Service Centre at Robina.

DHS VAN office locations
Addresses
  • Level 5, Robina Town Shopping Centre, 19-33 Robina Town Centre Drive, Robina Qld 4230

Agency Arrangements

Information and services are also available through arrangements with the organisations listed below:

Agency Locations
Department of Human Services (Service Centres)
  • 104 Grafton St, Cairns Qld 4870
  • 160-164 Goondoon St, Gladstone Qld 4680
  • 6 Hunter St, Pialba (Hervey Bay) Qld 4605
  • 12 Greenfields Blvd, MacKay Qld 4740
  • 190-194 Musgrave St, Rockhampton Qld 4700
  • 39 Hawthorne St, Roma Qld 4455
  • Cnr Hastings St & Victoria Pde (The Commonwealth Centre), Thursday Island Qld 4875
  • 12 Bell St, Toowoomba Qld 4350
Queensland Government Agent Program Agnes Waters, Aramac, Augathella, Babinda, Barcaldine, Beaudesert, Bedourie, Biloela, Birdsville, Blackall, Blackbutt, Boonah, Boulia, Camooweal, Cannonvale, Clermont, Collinsville, Cooktown, Crows Nest, Croydon, Cunnamulla, Dirranbandi, Eidsvold, Georgetown, Goombungee, Herberton, Hughenden, Inglewood, Injune, Isisford, Jandowae, Julia Creek, Jundah, Kalbar, Kilkivan, Laidley, Lowood, Malanda, Maleny, Middlemount, Miles, Mirani, Mitchell, Monto, Moranbah, Moura, Mt Garnet, Mt Morgan, Mundubbera, Murgon, Normanton, North Stradbroke Is, Ravenshoe, Richmond, Sarina, Springsure, St George, Stanthorpe, Surat, Tara, Texas, Thargomindah, Wandoan, Weipa, Windorah, Winton, Yarrabah, Yeppoon,

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Veterans and Veterans Families Counselling Service (VVCS)

Brisbane
Address 15 Astor Terrace Spring Hill QLD 4000
Postal PO Box 166 Spring Hill QLD 4004
Phone - 24 hours 1800 011 046
Fax (07) 3831 4340
Maroochydore
Address 129 Horton Parade Maroochydore QLD 4558
Postal PO Box 1797 Sunshine Plaza Maroochydore QLD 4558
Phone - 24 hours 1800 011 046
Fax (07) 5479 5468
Broadbeach
Address Level 3B Niecon Tower 17 Victoria Avenue QLD 4218
Postal PO Box 3224 Southport QLD 4215
Phone - 24 hours 1800 011 046
Fax (07) 5591 6124
Townsville
Address Nathan Business Centre 340 Ross River Road Cranbrook QLD 4814
Postal PO Box 891 Thuringowa Central QLD 4817
Phone - 24 hours 1800 011 046
Fax (07) 4723 9149

Veterans' Review Board

VRB Queensland contact details
Address Level 8, 259 Queen Street, Brisbane QLD 4000
Postal GPO Box 349, Brisbane QLD 4001
Free call 1300 550 460
Country callers 1800 550 460
Fax (07) 3220 0041

Office of Australian War Graves

Queensland Garden of Remembrance - Pinnaroo Lawn Cemetery
Address Graham Road, Bridgeman Downs QLD 4035
Postal PO Box 23, Kedron QLD 4031
Phone (07) 3862 8604
Fax (07) 3862 8609

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South Australia

Deputy Commissioner: Janice Silby

DVA South Australia contact details
Address Blackburn House, 199 Grenfell Street, Adelaide SA 5000
Postal GPO Box 9998, Adelaide SA 5001
Phone 133 254 (local) 1800 555 254 (regional)
Fax (08) 82900480

Veterans’ Access Network Office

VAN office location
Addresses Blackburn House, 199 Grenfell Street, Adelaide SA 5000

Agency Arrangements

Information and services are also available through arrangements with the organisations listed below:

Agency Locations
Department of Human Services (Service Centres)
  • 5 Percy St, Mt Gambier SA 5290
  • 8 Edinburgh St, Port Lincoln SA 5606
  • 53 Gertrude St, Port Pirie SA 5540
  • 90 Victoria St, Victor Harbour SA 5211
Other agencies
  • Maitland District Progress Association
  • Minlaton Licensed Post Office
  • Naracoorte Work Options
  • Southern YP Community Centre, Yorketown

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Veterans and Veterans Families Counselling Service (VVCS)

VVCS Adelaide contact details
Address 99 Frome Street, Adelaide SA 5000
Country freecall 1800 011 046 - (24 hour Telephone Crisis Counselling Veterans’ Line)
Fax 1800 011 046

Office of Australian War Graves

Centennial Park Cemetery & SA Garden of Remembrance
Address 760 Goodwood Road, Pasadena SA 5042
Postal PO Box 410, Melrose Park SA 5039
Phone (08) 8277 3993
Fax (08) 8374 3543

Veterans' Review Board

VRB South Australia contact details
Address Applications from South Australia are managed by the Brisbane office.
Postal GPO Box 349, Brisbane QLD 4000
Free call 1300 550 460
Country callers 1800 550 460
Fax (08) 8290 0569

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Tasmania

Deputy Commissioner: Jan Hyde

DVA Tasmania contact details
Address 254-286 Liverpool St, Hobart TAS 7000
Postal GPO Box 9998 Hobart TAS 7001
Phone 133 254 (local) 1800 555 254 (regional)
Fax (03) 62 216 602

Veterans’ Access Network Offices

VAN office locations
Addresses
  • Hobart Office, 254-286 Liverpool St, Hobart TAS 7000.
  • 105/287 Charles St, Hotel Charles Complex, Launceston TAS 7250

Agency Arrangements

Information is also available through arrangements with Service Tasmania in the locations listed below:

Agency Locations
Service Tasmania Hobart, Smithton, Queenstown, Launceston, Burnie, Georgetown, St Helens, Triabunna, New Norfolk, Oatlands, King Island, Glenorchy, Huonville, Beaconsfield, Campbell Town, Devonport, Sheffield, Sorell, Deloraine, Scottsdale, Flinders Island, Longford, Ulverstone, Wynyard, Bridgewater, Rosny Park, Kingston.

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Veterans & Veterans Families Counselling Service (VVCS)

Hobart
Address 254-286 Liverpool St, Hobart TAS 7001
Phone 1800 011 046
Launceston
Address Launceston Office, Branch Office Business Centre, Cnr George & Cameron Streets, Launceston TAS 7250
Phone 1800 011 046

Office of Australian War Graves

Cornelian Bay War Cemetery and Hobart Garden of Remembrance
Address Queens Walk, Hobart TAS 7001
Postal PO Box 385, Moonah TAS 7001
Phone (03) 6228 2124
Carr Villa War Cemetery and Launceston Garden of Remembrance
Address Quarantine Road, Kings Meadow, Launceston TAS 7249
Postal PO Box 78, Kings Meadow, Launceston TAS 7249
Phone (03) 6343 0175
Fax (03) 6343 0653

Veterans’ Review Board

VRB contact details
Address Applications from Tasmania are managed by the Melbourne office.
Postal PO Box 12696 A’Beckett Street Melbourne VIC 8006
Free call 1300 550 460
Country callers 1800 550 460
Fax (03) 9602 1496

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Victoria

Deputy Commissioner: John Geary

DVA Victoria contact details
Address 300 Latrobe Street, Melbourne VIC 3000
Postal GPO Box 9998, Melbourne VIC 3001
Phone 133 254 (local) 1800 555 254 (regional)
Fax (03) 9284 6120

Veterans’ Access Network Offices

VAN office locations
Addresses
  • 300 La Trobe Street, Melbourne VIC 3000
  • 81 Hume Street, Wodonga VIC 3690

A DVA staff member is also available at the Department of Human Services Service Centres at Ballarat, Morwell and Geelong.

DHS VAN office locations
Addresses
  • 4-12 Albert Street, Ballarat VIC 3350
  • Corner Chapel Street & Elgin Street, Morwell VIC 3840
  • 12-14 Little Ryrie Street, Geelong VIC 3220

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Agency Arrangements

Information and services are also available through arrangements with the Department of Human Services in some areas.

Agency locations
Department of Human Services (Service Centres)
  • 231-245 Lyttleton Tce, Bendigo Vic 3550
  • Cnr Davey & Young St, Frankston Vic 3199
  • 112-124 Deakin Ave, Mildura Vic 3502
  • 109 Lava St, Warrnambool Vic 3280

Veterans and Veterans Families Counselling Service (VVCS)

Melbourne
Address Level 4, 440 Elizabeth Street Melbourne VIC 3000
Postal PO Box 12631, Melbourne VIC 8006
Phone - 24 hours 1800 011 046
Fax (03) 9663 3683
Albury/Wodonga
Address 81 Hume Street Wodonga VIC 3690
Postal PO Box 601 Wodonga VIC 3689
Phone - 24 hours 1800 011 046
Fax (02) 6056 1236

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Veterans’ Review Board

VRB contact details
Address Level 14, 300 Latrobe Street , Melbourne VIC 3000
Free call 1300 550 460
Country callers 1800 550 460
Phone (03) 9602 8000
Fax (03) 9602 1496

Office of Australian War Graves

Springvale War Cemetery and Garden of Remembrance
Address North Drive, Springvale Necropolis, Princes Highway, Springvale VIC 3171
Postal PO Box 186, Springvale VIC 3171
Phone (03) 9547 1991
Fax (03) 9547 5032

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Western Australia

Deputy Commissioner: Peter King

DVA Western Australia contact details
Address Level 5, AMP Building, 140 St George's Terrace, Perth WA 6000
Postal GPO Box 9998, Perth WA 6848
Phone 133 254 (local) 1800 555 254 (regional)
Fax (08) 9366 8375

Veterans’ Access Network Office

VAN office location
Address Level 5, AMP Building, 140 St Georges Terrace, Perth WA 6000

Veterans and Veterans Families Counselling Service (VVCS)

VVCS contact details
Address 7 Kintail Road, Applecross WA 6153
Postal GPO PO Box 1337, Canning Bridge WA 6153
Phone 1800 011 046
Fax (08) 9364 5482

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Veterans' Review Board

VRB Perth contact details
Address 5th Floor, AMP Building, 140 St George's Terrace, Perth WA 6000
Phone 1300 550 460
Country callers 1800 550 460
Fax (08) 9366 8583

Office of Australian War Graves

Perth War Cemetery and Garden of Remembrance

Perth War Cemetery and Garden of Remembrance
Address Smyth Road, Nedlands WA 6009
Country callers (08) 9386 3807
Fax (08) 9386 2257

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Agency Arrangements

Information is also available through arrangements with Community Resource Centres in some areas.

Agency Locations
Community Resource Centres Augusta, Beverley, Bridgetown, Bruce Rock, Corrigin, Gingin, Greenbushes, Harvey, Jurien Bay, Kojonup, Kununurra, Manjimup, Meekatharra, Merredin, Moora, Mukinbudin, Shark Bay, Wagin, Walpole, York

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