This card is issued to those veterans of Australia's defence force, their widows/widowers and dependants entitled to treatment for all medical conditions.
Gold card coverage
Using your gold card identifies you as being eligible for treatment and care for all your health care conditions at the Department of Veterans’ Affairs' (DVA) expense.
You should present your Gold Card whenever you visit:
- a doctor, medical specialist, dentist, or other health care professionals who provide services under DVA arrangements; or
- a hospital or day procedure facility.
DVA will not pay for treatment of a disease or injury for which you have received compensation or damages.
Are there any limits or restrictions?
Yes, there are limits that apply to some services. For example, medical services are subject to the requirements of the Medicare Benefits Schedule (MBS).
Some treatments require prior financial authorisation from DVA. A list of treatments that require prior financial authorisation can be found on the DVA website: go to What treatment limits apply to a DVA Gold Card.
How will I pay for treatment using my gold card?
You should not pay for any treatment received under DVA arrangements. If you are
billed do not pay the account and contact DVA immediately.
You may be required to make a contribution towards the cost of pharmaceutical items,
nursing home care and some dental services. There may be an extra fee, called the gap fee,
charged for higher cost brands of some pharmaceutical items.
Do I have to get prior financial authorisation before receiving treatment?
No, you do not need to make any arrangements for prior financial authorisation before receiving treatment. If prior financial authorisation is required your doctor or health care provider will arrange this for you.
Cardholders who travel for approved medical treatment may be eligible for reimbursement of certain expenses incurred.
Assistance can include reimbursement of travel expenses, accommodation allowance, meals allowance and authorised attendants expenses.
For further information please see transport details.
Can I choose to be treated as a Medicare or private patient?
Yes, you can choose to be treated as a Medicare or private patient. However if you take this option, DVA will not pay for any services that have been paid in part or full by Medicare, private health insurance or a third party compensation benefit.
If you do choose to be treated under Medicare you may still receive, at DVA's expense, additional health care services that are not covered by Medicare.
DVA will pay for health care services arranged in accordance with DVA requirements. DVA will not pay the difference between the Medicare refund and the cost of the treatment.
What do I do if my Gold Card is lost, stolen or damaged?
See Lost cards for more information about what to do if your card is lost, stolen or damaged.