Homecare and support

In some cases you may be able to receive different services from Veterans’ Home Care, DVA’s Community Nursing, HACC or other community service programs, depending on your needs.

On this page:

Community Aged Care Packages (CACPs)

Community Aged Care Packages (CACPs) offer an integrated package of services for frail aged people.

A CACP is an individually tailored package of care services which helps people with lots of different care needs to stay living at home by coordinating the different services needed.

CACPs are available to all members of the general Australian population including veterans and widows/widowers . To access a CACP, an older person must be assessed and approved as eligible for low level residential care by an Aged Care Assessment Team.

For more information about CACPs, please contact the Department of Health and Ageing on 1800 200 422 or visit Department of Health and Ageing website.

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Community Nursing

Community Nursing is a service provided in a person's home to:

  • restore health following illness
  • allow a person to maintain the best level of independence
  • allow for a dignified death.

The Department of Veterans' Affairs (DVA) will pay for these services for Gold Card holders where the person has a clinical need for the nursing and has been referred by a Local Medical Officer. For White Card holders the condition requiring nursing must also be an accepted disability.

Community nursing care does not include support activities such as companionship, shopping, cooking, cleaning, laundry or transport. People who require these services should go through the Home and Community Care Program (HACC) or similar private services.

See Factsheet HSV16 Community Nursing Services (PDF 117KB)

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Day Clubs

Day Clubs is a national program administered and operated by DVA and ex-service organisations. The program commenced in 1977 to provide physical, mental and social activities tailored to the interests and skills of the clubs’ members. Day clubs provide benefits to the aged, the isolated, people with disabilities, carers and volunteers, by promoting social contact through activities such as games, sports, fitness, information sessions and arts and crafts.

In providing an outlet for older people to develop and maintain social contact outside the home, day clubs are an accessible means of overcoming social isolation and its associated health detriment for thousands of veterans.

For more information:

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Home and Community Care - HACC

The Home and Community Care (HACC) Program is a joint Australian Government, State and Territory initiative to provide community care services to frail aged people, younger people with a disability, and their carers.  The HACC program is to enhance the independence of people in these groups and to avoid or delay their premature admission to long term residential care through the provision of basic maintenance and support services.

The range of services available includes nursing care, domestic assistance, social support, allied health care, meals and other food services, transport, personal care, home maintenance and modification, respite care, day care centres, and counselling, support, information and advocacy.

All members of the veteran community have the same eligibility for these services as other members of the general Australian population in similar circumstances.

For more information about the HACC program, please contact the Department of Health and Ageing on 1800 200 422 or visit Department of Health and Ageing website.

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Rehabilitation Appliances Program (RAP)

The Rehabilitation Appliances Program (RAP) provides appliances for self-help and rehabilitation purposes, and surgical aids for home requirements.

The aim of the program is to restore or maintain independence and to minimise disability or dysfunction. The types of appliances available under this program include:

  • mobility aids such as handrails in bathrooms and near steps
  • medical aids such as continence products.

Gold Card holders are eligible for appliances under this Scheme. White Card holders are eligible when the appliance is necessary for the management of an accepted disability.

To find out more about:

See Factsheet HSV107 Rehabilitation Appliances Program (PDF 24.9KB)

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Respite care

Respite care is designed to provide relief for a carer who has the responsibility for a person requiring ongoing care, attention and support.  It is defined as an alternative form of care that enables carers to have a break.

Respite care may be provided:

  • in-home; 
  • in an Australian Government-funded aged care facility; or 
  • as emergency respite care in the home.

The Department of Veterans' Affairs (DVA) respite care is accessed through the Veterans' Home Care (VHC) program.

Respite care is also available under other government programs, such as the Australian Government National Respite for Carers Program (NRCP).  This program assists carers with information, respite care and support in a variety of community settings including:

  • day care centres; 
  • in-home respite services, including overnight care and personal care services; 
  • overnight respite in houses in the community; and 
  • direct respite which may assist the carer in having a holiday break.

While it is anticipated that most carers will contribute to the cost of respite care provided through the NRCP, no carer should be refused a service because of their inability to pay.  Respite can be arranged through Commonwealth Respite and Carelink Centres.

See Factsheet HSV06 Respite care (PDF 124KB)

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Veteran & Community Grants

Veteran & Community (V&C) Grants aim to improve the independence and quality of life of members of the veteran community by providing funding for projects that support activities and services that sustain and/or enhance their health and well-being. The grants provide the opportunity for veterans and war widows/widowers to participate in the development of activities and services that:

  • promote and enhance healthy lifestyles, particularly physical activity and mental well-being
  • support quality independent living at home
  • reduce social isolation
  • encourage involvement in community activities
  • increase access to community services
  • address gaps in local services
  • encourage supportive and safe communities
  • support carers.

V&C Grants are for the veteran community, that is, all veterans, their widows/widowers, their spouses, partners, carers and dependants and other members of the ex-service community. Projects may also benefit the wider community.


To be eligible for a V&C grant, an applicant must:

  • be an ex-service organisation, veteran representative group, community based organisation or private organisation
  • demonstrate the ability to contribute to the welfare of members of the veteran community through the proposed project.


Applications will not be considered from:

  • individuals
  • organisations seeking commercial gain from the project
  • organisations contracted to DVA for the provision of Veterans' Home Care or other services requesting funding for any activity related to that contract
  • organisations or projects requesting V&C Grants funding for a service type for which they are receiving Home and Community Care program funding.


The purpose of V&C Grants is to:

  • provide seeding funds for the development of projects that will become sustainable and financially viable
  • provide funds for one-off projects that have an ongoing health benefit for members of the veteran community.

V&C Grants will not be provided for recurrent funding i.e. ongoing financial assistance.

There are three funding rounds each financial year and applications must be lodged with the relevant DVA State Office. Applicants should read the Veteran & Community Grants Guidelines and contact their DVA State Office to discuss any project proposal before completing an Application for Veteran & Community Grants.

For more information:

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Veterans' Home Care

DVA has introduced the Veterans' Home Care (VHC) program to help eligible veterans and war widows/widowers with low level care needs to remain in their homes for longer. It provides a wide range of home care services designed to maintain their optimal health, well being and independence.

VHC is part of a range of DVA services provided to eligible members of the veteran community. These include community nursing, allied health services, for example physiotherapy and podiatry, counselling services, transport for health care, home modifications and appliances through the Rehabilitation Appliances Program (RAP) and the HomeFront falls and accident prevention program.

VHC services include domestic assistance, personal care, safety-related home and garden maintenance and respite care.

Access to VHC services is not automatic. If you are eligible, you must be assessed as needing home care assistance before receiving these services.

See Factsheet HCS01 About Veterans' Home Care  (PDF 111KB)

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