The Consolidated Library of Information and Knowledge (CLIK)

The Consolidated Library of Information and Knowledge (CLIK) contains the Department's legislation, policy and reference material. It is an integrated electronic library using a specialised publishing application (E-Publish). CLIK is continuously being improved to better meet users' needs.

Internet version of CLIK

CLIK is experiencing intermittent technical problems relating to some 64-bit computers. We apologise for this issue. While we are working to resolve this issue an estimated time of resolution cannot be provided.

Last updated: 3 October 2014


The Internet version of CLIK is continually maintained with new content incorporated each week. Read more: the Internet version of CLIK.

CLIK is presented here using the Citrix Receiver. Access CLIK by using the Launch CLIK link. If you are accessing CLIK for the first time and experience difficulty in installing the Citrix Receiver plug-in, refer to the following instructions:


CD version of CLIK

The CLIK CD is provided free of charge to Ex-Service Organisations and other organisations and individuals who assist the veteran community in accessing DVA services and benefits. The CD version is also now freely available from this website, for anyone to download and install on their computer.

Read more: the CD version of CLIK.

CLIK Support

The CLIK Support website has been developed to enable CLIK users to find information and technical help on CLIK. Read more: CLIK Support, Tips & Training

New users might find the User Guide very useful. This contains notes on the structure of CLIK and its various search and navigation tools. You can access the User Guide from this website or within the CLIK application, from the Help link, upper right of the CLIK home page.


No person should rely on the contents of the Consolidated Library of Information and Knowledge (CLIK) without first obtaining advice from a qualified professional person.

This publication is provided on the terms and conditions that:
1) the Commonwealth or its employees or agents are not responsible for the results of any actions taken on the basis of information in this publication, nor for any error in or omission from this publication; and,
2) the Commonwealth or its employees or agents are not engaged in rendering legal, accounting, professional or other advice or services.

The Commonwealth disclaims all and any liability and responsibility to any person in respect of anything, and of the consequences of anything, done or omitted to be done by any such person in reliance, whether wholly or partially, upon the whole or any part of the contents of this publication

Screen-reader / Text-to-speech Browser users: If the equipment you are using is unable to read CLIK please use the feedback button to let us know. While we are working at fixing this technical problem we are able to send you a copy of CLIK on CD.