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Digital coaching app pilot

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A new digital coaching app designed to help veterans to increase resilience, develop long-term coping mechanisms and ultimately improve their quality of life forms a key element of a DVA pilot.

The two-year Coordinated Veterans’ Care (CVC) Pilot, which was announced as part of the 2017–18 Budget, is focused on the use of an app developed by Clevertar Digital Coaches and features cognitive behaviour therapy (CBT)-based sessions.

Up to 250 veterans will be able to participate in the program during 2018 and 2019.

The pilot has been designed to test whether the use of a digital coaching app can provide effective mental health support, in the early stages, for veterans with the backing of their GP and practice nurse.

The pilot will be rolled out in locations including rural and regional areas in Queensland, New South Wales, Victoria and Tasmania.

It will be made available to selected eligible veterans with mild to moderate anxiety or depression and a chronic condition requiring pain management. The pilot will draw on the team-based care model of the CVC Program to support these veterans through a six-to-eight-week intervention.

The response from participating veterans and GPs to early trialling of the pilot in Central Queensland has been positive.

Changes to the Veterans Entitlement Act 1986 and the Military Rehabilitation Compensation Act 2004 in April this year enabled the CVC Program and the pilot to be offered to eligible White Card holders. Updates to Non-Liability Health Care (NLHC), as reported in the Autumn edition of Vetaffairs, extend the availability of free mental health treatment through DVA.

For more information about the pilot, please visit CVC Pilot. Veterans who are interested in participating are encouraged to contact *Tunstall Healthcare on 1800 424 514.
*Tunstall is providing the technical and clinical support for the pilot.

To seek immediate support 24/7, call Open Arms (formerly the Veterans and Veterans Families Counselling Services) on 1800 011 046, Lifeline on 13 11 14 or the Suicide Call Back Service on 1300 659 467.

For more information on DVA's free mental health treatment program, phone 1800 555 254, email or visit Coordinated Veterans' Care (for veterans).

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