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DVA Towards 2020
The Secretary and I share a determination to ensure that the core strategy of the Department going forward is one that is fully client-focused, responsive and connected.
DVA Towards 2020 is a plan to take DVA into the future.
Overview of DVA Towards 2020
DVA Towards 2020 is a plan for how the Department will meet the challenges of a changing environment over the next few years. The plan addresses priority areas, such as the need to reduce claim processing times.
Who we are
This page describes the mission, vision and values of DVA.
Key Strategies indentified in the DVA Strategic Plan
Our Planning Framework
DVA Towards 2020 is the key planning document that sets out our future vision, directions and strategic approach.