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  • Benefits and payments
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      • I have received a decision from DVA and am not happy with the result, how can I appeal?
      • Which legislation applies to me
      • I have applied for a review, what happens now?
      • I have applied to the VRB for a review of a decision made under the VEA or MRCA – what happens now?
      • I have applied for a review (known as a ‘reconsideration’) under the SRCA
      • What is the VRB and how does my case end up there?
      • I applied for a review and am not happy with the result of the review, what can I do now?
      • The Administrative Appeals Tribunal (AAT)
    • Australian Defence Veterans' Covenant
      • Australian Defence Veterans' Covenant Frequently Asked Questions
      • Information for Veterans’ service providers
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    • Bereavement assistance
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    • Compensation
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      • GARP
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      • You and your pension
        • Chapter 1 — introduction
        • Chapter 2 — your obligations
        • Chapter 3 — which pension do you get?
        • Chapter 4 — living arrangements
        • Chapter 5 — your income and assets
        • Chapter 6 — benefits and services
        • Chapter 7 — your health
        • Chapter 8 — what to do when someone dies
        • Chapter 9 — what about taxation?
        • Chapter 10 — payment of pensions
        • Chapter 11 — your rights
    • Loans and insurance
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    • Service record
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    • Your debt with us
  • Health and wellbeing
    • Day club programs
    • Health events
      • 10,000 Steps Walking Challenge
      • Veterans' Health Week
        • Events information
        • Filling in PDF forms
        • Funding acquittal guidelines
        • Funding and registration application guidelines 2019
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        • Veterans' Health Week — social media graphics
        • VHW 2018
          • Nutrition resources
          • Recipe cards
    • Health services and conditions
      • Diabetes
        • Factsheets for clients living with diabetes
        • Membership to your local Diabetes Organisation
      • F-111 fuel tank maintenance
        • Compensation
          • SRCA
          • SRCA 7(2)
          • VEA
          • Which Act am I covered by?
        • Contact us
        • Ex-gratia payments
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        • Factsheets & forms
        • Health care
          • Better health program
          • SHOAMP health care scheme
        • History
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        • What's new
      • Hearing services
        • Assistive Listening Devices
        • Hearing providers
      • Mefloquine information
      • Per- and Poly-Fluoroalkyl Substances (PFAS)
    • Home and care
      • Aged and community care
        • Aged Care Reforms
          • Frequently Asked Questions: Change to Assessment of Rental Income from the Former Home from 1 January 2016
          • Frequently Asked Questions: Commonwealth Home Support Programme
          • Frequently Asked Questions: Home Care Packages
          • Frequently Asked Questions: Increasing Choice in Home Care
          • Frequently Asked Questions: My Aged Care
          • Frequently Asked Questions: Removal of high/low care classification from Residential Care
          • Frequently Asked Questions: Short-Term Restorative Care (STRC)
          • Frequently Asked Questions: Veterans’ Supplement in Residential Aged Care and Home Care Packages
        • Carers
          • Carer Allowance – Important Information
        • DVA Statement on Retirement Villages
      • Education schemes
        • Frequently asked questions
      • Homelessness — DVA and ESO support
        • Homelessness Support Services
      • Household assistance
      • Housing and accommodation
      • Navigating Aged Care
        • Department of Health services and costs
        • Residential aged care
        • Further information
      • Rehabilitation Appliances Program
      • Transport
      • Veterans' Home Care (VHC)
    • Mental health
      • Mental Health Summit communiqué
      • Non-Liability Health Care
      • Posttraumatic stress disorder (PTSD)
      • Veteran Mental Health and Wellbeing Strategy and National Action Plan
      • Veteran Suicide Prevention Pilot
      • Veteran suicide prevention — DVA information, support and research
      • 2017 — National Mental Health Commission Review
    • National Health Services Directory
    • Prime Minister's Veterans' Employment Program
    • Publications
    • Rehabilitation
      • "Get your life on track"
      • Accelerated Access to Rehabilitation Pilot
      • Eligibility for rehabilitation
      • Getting our mob back on track
      • Invoicing for services — Household Services (HTML)
      • Rehabilitation Advisory Committee
      • Supplier Payments — Household Services (flyer)
      • Terms and definitions (rehabilitation)
      • Services
      • DVA's rehabilitation process
      • Assistance dogs
      • Information for service providers (Rehab@DVA)
        • 2019 issues
          • Vol. 5 No. 9 — Dec 2019/Jan 2020
          • Vol. 5 No. 8 — Oct/ Nov 2019
          • Vol. 5 No. 7 — Aug to Sep 2019
          • Vol. 5 No. 6 — June 2019
          • Vol. 5 No. 5 — May 2019
          • Vol. 5 No. 4 — April 2019
          • Vol. 5 No. 3 — March 2019
        • 2018 issues
        • 2017 issues
        • 2016 issues
        • 2015 issues
      • Success stories
        • Charles Cannard — finding my new niche
        • Dom Freestone — challenge yourself
        • Chris Pooley — Find your direction
        • Anthony Freebairn – Tomorrow is always a new day
        • Simon Mills — Get it right, get it sorted, and get on with your life
        • Brian Kajewski — winning my battle
        • Larry — finding my blue space
        • Mark Toogood — post-traumatic growth
        • Richie Neal — building a new career
        • Tyson Byrne-Baxter — transitioning to civilian life with a young family to support
        • Ben Webb — maintaining good habits
        • Tom Pulleine — having clear goals for life after service
        • Darren Hunt — clear skies after the storm
        • Roylene Glasgow — keeping air in the tyre
        • Ashley Durham – Fighting Fit
        • Nicole Roberts - What Veterans bring to the workplace
        • James Prascevic - Skipper of the Ship
        • Roy Mellon - There is Life after the Army
        • Geoff Rose - VVRS Pointed me in the Right Direction
        • Terry - Setting the Wheels in Motion
        • Bronson Horan - My Road to Recovery
        • Jason Brown - Retrain to re-connect with Life
        • Katrina Maher - Life after Service – What now?
    • Research and development
      • Applied Research Program
      • DVA Data for Research
      • Health studies
        • Family Wellbeing Study
        • Impact of Combat Report
        • Mental health changes over time: a longitudinal perspective
        • Physical Health Status Report
        • Technology Use and Wellbeing
      • Military and Veteran Research Study Roll
      • Social research
    • Service and Support Trials
      • Provisional Access to Medical Treatment Trial
    • Veterans' health cards
    • Wellbeing
      • Allied health treatment cycle
      • Cooking for One or Two
      • Coordinated Veterans' Care
        • Coordinated Veterans' Care (for veterans)
          • CVC Pilot (for providers)
          • CVC Pilot (for veterans)
            • FAQs (for veterans)
        • Information for veterans (brochure)
      • Dose Administration Aid Service
      • Heart Health Program
      • Men's Health Peer Education
        • MHPE Magazine — Vol. 18 No. 2 2019 — Mental wellness edition
        • MHPE Volunteer Resource Manual
        • State MHPE news/updates
          • ACT and NSW MHPE
          • Northern Territory MHPE
          • Queensland MHPE
          • South Australian MHPE
          • Victorian/Tasmanian MHPE
          • Western Australian MHPE
      • Vietnam Veterans' Sons and Daughters Support Programme
    • Evidence Compass
      • Evidence Compass search
      • What is the Evidence Compass?
  • Consultation and grants
    • Advocacy training
      • Advocacy Handbooks
      • Advocacy Training and Development Program
        • Capability Framework Management Group
        • FAQs for ATDP
        • Regional Implementation Groups
        • Strategic Governance Board
      • Review of DVA-funded ESO Advocacy and Welfare Services
      • Training and Information Program
    • Client Satisfaction Survey
      • Previous results
    • Consultation with female veterans and families
      • The Council for Women and Families United by Defence Service
    • Consultation with the ex-service community
      • ESO Round Table (ESORT)
      • National Aged and Community Care Forum (NACCF)
      • Operational Working Party (OWP)
        • Terms of Reference
      • Smaller Government Measures Tranche 3
      • State and Territory forums
        • ACT
        • New South Wales
        • Northern Territory
        • Queensland
        • South Australia
        • Tasmania
          • Tasmania Consultative Forum - Summary 13 November 2019 meeting
        • Victoria
        • Western Australia
      • Younger Veterans — Contemporary Needs Forum
    • Consultation with the health sector
    • Grants
      • Grant and Bursary Programs
        • Community Grants Hub
        • Veteran and Community Grants
        • Building Excellence in Support and Training
          • Summary of Eligible and Ineligible BEST Administrative Items
          • Workload Definitions
          • Explanation of the BEST Grant Calculation Formula
        • Grants-In-Aid
        • Long Tan Bursary
        • STS Commemorative Grants Program
        • Supporting Younger Veterans grants program
      • Approved grants list
      • Archived grants lists
        • Archived Approved Commemoration Grants
        • Archived Building Excellence in Support and Training Grants
        • Archived Veteran and Community Grants
        • Archived overseas memorial grants awarded
    • Relationship with Defence
    • Reviews
      • Productivity Commission Inquiry
      • Clarke Review
      • Government Reports
        • Bird Review recommendations
      • KPMG Review of TPI Benefits
      • Review of military compensation arrangements
        • Government response to review
        • MRCA report volume 1
        • MRCA report volume 2
      • Veterans' Advocacy and Support Services Scoping Study
        • Submissions received
        • Terms of Reference
    • Transition Taskforce
    • Writeway report
  • Providers
    • Allied health professionals
      • FAQs — For providers of exercise physiology services
      • Optical dispensing and pharmaceutical services
    • Becoming a service provider
    • Community Nursing Program
      • CN claiming — quick reference guide
      • Community Nursing Bulletins
      • Exceptional Case Unit
      • Panel of community nursing providers
    • DVA Health Providers Partnership Forum
    • DVA Provider News
    • DVA health cards
    • Dental
      • Fee schedules
    • Doctors
      • Rural enhancement initiative public hospital listing
    • Fees schedules
      • Dental and Allied Health fee schedules
      • Fees for GPs, LMOs and Specialists - other information
      • Historical software vendor files
    • Forms for service providers
    • Hospitals and day procedure centres
    • How to claim
    • Improved Dental and Allied Health
    • Notes for providers
      • Supplier Payments — Household Services (flyer)
    • Online training
    • Pharmacists
    • Provider programs
      • Coordinated Veterans' Care
        • Coordinated Veterans Care (for providers)
          • CVC Pilot (for providers)
          • CVC Pilot (for veterans)
            • FAQs (for veterans)
      • Dose Administration Aid (DAA) Service
      • Rehabilitation Appliances Program
      • Transport for medical treatment
      • Veterans' Home Care
        • Carer Awareness Training Package
        • VHC Regions
      • Veterans' MATES
      • Wound care
        • Cavity wound with high exudate
        • Cavity wound with low exudate
        • Epithelialising
        • Exudating wound with slough and clinical signs of infection
        • Hypergranulating wound
        • Ischaemic diabetic wound
        • Malodorous wounds
        • Neuropathic diabetic wound
        • Non-diabetic black necrotic wound
        • Skin tears
        • Superficial granulating wound with high exudate
        • Superficial granulating wound with high exudate
        • Superficial granulating wound with low exudate
        • Superficial wound with clinical signs of infection
        • Wound care
        • Wound care module
          • Bibliography
          • General overview of wounds
          • General rules
          • Healing
          • Wound dressings and bandages
          • Wounds
        • Yellow necrotic wound with high exudate
        • Yellow necrotic wound with low exudate
    • Rehabilitation
    • Services requiring prior approval
    • Webclaim
  • Commemorations, memorials and war graves
    • Cemeteries
      • First and Second World War cemeteries
        • Cemeteries in Australia
        • Cemeteries overseas
      • Papua New Guinea
      • Terendak
      • Gardens of Remembrance
    • Commemorations and Anniversaries
      • Anzac Day history
      • Domestic Commemorations
        • 25th anniversary of the United Nations Assistance Mission in Rwanda, Operation TAMAR
      • Overseas Commemorations
        • Attending an Overseas Commemoration
          • Attendance Pass - Terms and Conditions
          • Before you depart
          • Privacy Policy
          • Tour operators
          • What to expect
      • Origin of Remembrance Day
    • Education
    • Honours, medals and awards
    • Just Ask – Their story is your story
    • Memorials
      • Commonwealth War Graves Commission
      • Military Memorials of National Significance
      • War memorials
        • Belgium
        • Brunei
        • Egypt
        • France
        • Greece and Crete
        • Indonesia
        • Israel
        • Libya
        • Malaysia
          • Sandakan Memorial full audio guide
        • New Zealand
          • Interpretation panels
          • Memorial artworks
        • Papua New Guinea
        • Thailand
          • Hellfire Pass audio guide
        • Turkey
        • United Kingdom
          • Australian War Memorial London place names
            • AWM London, place names - A
            • AWM London, place names - B
            • AWM London, place names - C
            • AWM London, place names - D
            • AWM London, place names - E/F
            • AWM London, place names - G
            • AWM London, place names - H to J
            • AWM London, place names - K
            • AWM London, place names - L
            • AWM London, place names - M
            • AWM London, place names - N/O
            • AWM London, place names - P
            • AWM London, place names - Q/R
            • AWM London, place names - S
            • AWM London, place names - T to V
            • AWM London, place names - W
            • AWM London, place names - X to Z
        • Memorials to the missing
    • Military history and publications
    • Nominal Rolls
    • Office of Australian War Graves
      • About us
      • Maintenance of war graves and memorials
        • Unmarked First World War Graves funding
          • Frequently asked questions
          • Guidelines
      • Commemorating our post-war dead
      • Our Vietnam war dead
      • Our Korean war dead
      • Contact details
      • Our war dead — other conflicts
      • Current projects
        • Australian Remembrance Trail
        • Sir John Monash Centre
        • Vietnam Veterans' Education Centre
      • First and Second World War cemeteries
      • Gardens of Remembrance
      • War memorials
      • Search for war dead
      • Resources
    • Principles of Official Commemoration
    • Protecting the word 'Anzac'
    • Remembering our war dead
      • Commemorating our post-war dead
      • Our Korean war dead
      • Our Vietnam war dead
      • Our war dead — other conflicts
    • Thank you for your service
  • About DVA
    • Accountability and reporting
      • Annual Deregulation Reports
      • Annual Reports
        • Annual Reports 2018–19
        • Previous annual reports
          • Annual Reports 2017–18
            • Preliminaries
              • DVA fast facts
              • Copyright and publishing information
              • Letters of transmittal
                • DVA Letter of transmittal (text version)
              • Contents
              • Contact details
              • Reader's guide
            • Overview
              • Secretary's report
              • Chief Operating Officer's report
              • Portfolio
              • Department
                • Figures 1 and 2 (Text versions)
              • Relationships with Commonwealth agencies
              • Approach to service delivery
              • Snapshot of the veteran community
            • Repatriation Commission Annual Report 2017–18
              • Functions and powers
              • Structure
              • Membership
              • Relationship with DVA
              • Administration of the VEA
              • Repatriation Commission activity
              • DVA celebrates 100 years of repatriation
            • Military Rehabilitation and Compensation Commission Annual Report 2017–18
              • Functions and powers
              • Structure
              • Membership
              • Relationship with the Department
              • Administration of the MRCA and DRCA
              • Activity in 2017–18
          • Annual Reports 2016–17
            • Preliminaries
              • DVA fast facts
              • Copyright and publishing information
              • Letters of transmittal
              • Contents
              • Contact details
              • Reader's guide
            • Overview
              • Secretary's year in review
              • Chief Operating Officer's report—The year ahead
              • Portfolio
              • Department
              • Outcome and program structure
              • Relationship between DVA and the Commissions
              • Relationship between DVA and Defence
              • Snapshot of the veteran community
            • Repatriation Commission Annual Report 2016–17
              • Functions and powers
              • Structure
              • Membership
              • Relationship with DVA
              • Administration of the VEA
              • Repatriation Commission activity
            • Military Rehabilitation and Compensation Commission Annual Report 2016–17
              • Functions and powers
              • Structure
              • Membership
              • Relationship with the Department
              • Administration of the MRCA and SRCA
              • Activity in 2016–17
            • Department of Veterans' Affairs Annual Report 2016–17
              • Part 1. Performance
                • Outcome 1
                  • Program 1.1
                  • Program 1.2
                  • Program 1.3
                  • Program 1.4
                  • Program 1.5
                  • Program 1.6
                  • Program 1.7
                • Outcome 2
                  • Program 2.1
                  • Program 2.2
                  • Program 2.3
                  • Program 2.4
                  • Program 2.5
                  • Program 2.6
                  • Program 2.7
                • Outcome 3
                  • Program 3.1
                  • Program 3.2
                • Annual performance statements
                  • Purpose 1
                  • Purpose 2
                  • Purpose 3
                  • Enabling Services
                • Report on financial performance
              • Part 2. Management and accountability
                • Corporate governance
                • External scrutiny
                • Legal services
                • People management
                • Resource management
                • Indigenous Veterans' Strategy
                • Disability reporting mechanisms
                • Support services
            • Financial statements
              • DVA—Financial Statements
                • Independent Auditor's Report
                • Statement—Secretary and CFO
                • Statement of Comprehensive Income
                • Statement of Financial Position
                • Statement of Changes in Equity
                • Cash Flow Statement
                • Administered Schedule of Comprehensive Income
                • Administered Schedule of Assets and Liabilities
                • Administered Reconciliation Schedule
                • Administered Cash Flow Statement
                • Index to Notes
                  • Overview
                  • Note 1. Financial Performance
                  • Note 2. Income and Expenses Administered on Behalf of Government
                  • Note 3. Financial Position
                  • Note 4. Assets and Liabilities Administered on Behalf of the Government
                  • Note 5. Funding
                  • Note 6. People and Relationships
                  • Note 7. Managing Uncertainties
                  • Note 8. Other Information
              • DSHIS—Financial Statements 2016–17
                • Independent Auditor's report
                • Statement by the Accountable Authority and General Manager
                • Statement of Comprehensive Income
                • Statement of Financial Position
                • Statement of Changes in Equity
                • Cash Flow Statement
                • Index to Notes
                  • Overview
                  • Note 1. Financial Performance
                  • Note 2. Financial Position
                  • Note 3. Insurance underwriting activities
                  • Note 4. Funding
                  • Note 5. People and Relationships
                  • Note 6. Managing Uncertainties
                  • Note 7. Other Information
            • Appendixes
              • Appendix A
              • Appendix B
              • Appendix C
              • Appendix D
              • Appendix E
              • Appendix F
              • Appendix G
              • Appendix H
              • Appendix I
            • Glossary and indexes
              • Glossary
              • Acronyms and abbreviations
              • List of requirements
          • Annual Reports 2015–16
          • Annual Reports 2014–15
            • PDF version
          • Annual Reports 2013–14
            • PDF version
            • Table of contents
            • About this report
            • Letters of transmittal
            • Contact details
            • Reader’s guide
            • Overview
              • Secretary’s year in review
              • The portfolio
              • Organisational structure
              • Outcome and programme structure
              • Relationship between DVA and the Commissions
              • Relationship between DVA and Defence
              • Snapshot of the veteran community
            • Repatriation Commission
              • Functions and powers
              • Structure
              • Relationship with the Department
              • Membership
              • Administration of the VEA
              • Repatriation Commission activity
            • Military Rehabilitation and Compensation Commission
              • Functions and powers
              • Structure
              • Membership
              • Relationship with the Department
              • Administration of the MRCA and SRCA
              • MRCC activity
              • Review of Military Compensation Arrangements
            • Department of Veterans' Affairs
              • Outcome 1: Compensation and support
                • Programme 1.1: Veterans’ Income Support and Allowances
                • Programme 1.2: Veterans’ Disability Support
                • Programme 1.3: Assistance to Defence widow/ers and dependants
                • Programme 1.4: Assistance and Other Compensation for Veterans and Dependants
                • Programme 1.5: Veterans' Children Education Schemes
                • Programme 1.6: Military Rehabilitation and Compensation Acts Payments—Income Support and Compensation
                • Programme 1.7: Adjustment to the Military Rehabilitation and Compensation Acts Liability Provision—Income Support and Compensati
              • Outcome 2: Health
                • Programme 2.1: General Medical Consultations and Services
                • Programme 2.2: Veterans' Hospital Services
                • Programme 2.3: Veterans' Pharmaceutical Benefits
                • Programme 2.4: Veterans' Community Care and Support
                • Programme 2.5: Veterans' Counselling and Other Health Services
                • Programme 2.6: Military Rehabilitation and Compensation Acts—Health and Other Care Services
                • Programme 2.7: Adjustment to the Military Rehabilitation and Compensation Acts Liability Provision—Health and Other Care Service
              • Outcome 3: Commemorations
                • Programme 3.1: War Graves and Commemorations
                • Programme 3.2: Gallipoli-related Activities
            • Management and accountability
              • Corporate governance
              • Management of human resources
              • Assets management
              • Consultants
              • Changes to disability reporting in annual reports
              • Grants
              • Social justice and equity
              • Legal services
              • Support services
              • International collaboration
            • Financial statements
            • Appendixes
              • Appendix A: Staffing overview
              • Appendix B: Resource summary tables
              • Appendix C: Data Matching Program
              • Appendix D: Advertising and market research
              • Appendix E: Carer recognition
              • Appendix F: Work health and safety
              • Appendix G: Ecologically sustainable development and environmental performance
              • Appendix H: Treatment monitoring
              • Appendix I: List of figures and tables
              • Appendix J: Corrections to previous annual report
            • Glossary and Indexes
              • Glossary
              • Acronyms and abbreviations
              • List of requirements
              • Alphabetical index
            • Features
              • French town remembers Australian service in the First World War
              • Former nurse remembers the Second World War
              • Nations practise teamwork in the trenches
              • Bronson Horan is on the road to recovery
              • New ex-service organisation supports veterans of recent conflicts
              • Gardening helps relieve stress for veterans
              • Indigenous Champions help DVA connect with Indigenous veterans
              • OAWG supports Army in laying Z Force Soldiers to rest
              • Taxi industry has a proud history of resettling Second World War veterans into employment
              • The Commemorative mission to the Republic of Korea July 2013
              • Global connections through sport motivate injured veterans
              • Rakuyo Maru survivor remembers the Second World War
          • Annual Reports 2012–13
            • PDF Versions
            • Table of contents
            • Letters of Transmittal
            • Contact details
            • Reader’s guide
            • Overview
              • Secretary’s year in review
              • The Portfolio
              • Organisational Structure
              • Outcome and program structure
              • The relationship between DVA and the Commissions
              • The relationship between DVA and Defence
              • Snapshot of the veteran community
            • Repatriation Commission
              • Functions and powers
              • Structure
              • Membership
              • Relationship with the Department
              • Administration of the VEA
              • Commission activity
            • Military Rehabilitation and Compensation Commission
              • Functions and powers
              • Structure
              • Membership
              • Relationship with the Department
              • Administration of the MRCA and SRCA
              • Commission activity
              • Review of Military Compensation Arrangements
            • Department of Veterans' Affairs
              • Performance reporting
                • Outcome One: Compensation and Support
                  • Program 1.1: Veterans’ Income Support and Allowances
                  • Program 1.2 Veterans’ Disability Support
                  • Program 1.3: Assistance to Defence Widow/ers and Dependants
                  • Program 1.4: Assistance and Other Compensation for Veterans and Dependants
                  • Program 1.5: Veterans’ Children Education Scheme
                  • Program 1.6: Military Rehabilitation and Compensation Acts Payments - Income Support and Compensation
                  • Program 1.7: Adjustment to the Military Rehabilitation and Compensation Acts Liability Provision - Income Support and Compensati
                • Outcome Two: Health
                  • Program 2.1: General Medical Consultations and Services
                  • Program 2.2: Veterans’ Hospital Services
                  • Program 2.3: Veterans’ Pharmaceutical Benefits
                  • Program 2.4: Veterans’ Community Care and Support
                  • Program 2.5: Veterans’ Counselling and Other Health Services
                  • Program 2.6: Military Rehabilitation and Compensation Acts –Health and Other Care Services
                  • Program 2.7: Adjustment to the Military Rehabilitation and Compensation Acts Liability Provision –Health and Other Care Services
                • Outcome Three: Commemorations
                  • Program 3.1: War Graves and Commemorations
                  • Program 3.2: Gallipoli-related Activities
              • Management and accountability
                • Corporate governance
                • Management of human resources
                • Asset management
                • Consultants
                • Social justice and equity
                • Legal services
                • Support services
                • International collaboration
            • Financial statements
              • Department of Veterans’ Affairs
                • Independent Auditor's Report
                • Statement by the Chief Executive Officer and Chief Finance Officer
                • Statement of Comprehensive Income
                • Balance Sheet
                • Statement of Changes in Equity
                • Cash Flow Statement
                • Schedule of Commitments
                • Administered Schedule of Comprehensive Income
                • Administered Schedule of Assets and Liabilities
                • Administered Reconciliation Schedule
                • Administered Cash Flow Statement
                • Schedule of Administered Contingencies
                • Index to the notes to and forming part of the financial statements
                • Note 1: Summary of Significant Accounting Policies
                • Note 2: Events After the Reporting Period
                • Note 3: Expenses
                • Note 4: Income
                • Note 5: Income Tax Expense (Competitive Neutrality)
                • Note 6: Financial Assets
                • Note 7: Non-Financial Assets
                • Note 8: Payables
                • Note 9: Provisions
                • Note 10: Cash Flow Reconciliation
                • Note 11: Contingent Assets and Liabilities
                • Note 12: Senior Executive Remuneration
                • Note 13: Remuneration of Auditors
                • Note 14: Financial Instruments
                • Note 15: Financial Assets Reconciliation
                • Note 16: Administered Expenses
                • Note 17: Administered Income
                • Note 18: Administered Financial Assets
                • Note 19: Administered Payables
                • Note 20: Administered Provisions
                • Note 21: Administered Cash Flow Reconciliation
                • Note 22: Administered Contingent Assets and Liabilities
                • Note 23: Administered Financial Instruments
                • Note 24: Administered Financial Assets Reconciliation
                • Note 25: Appropriations
                • Note 26: Special Accounts and FMA Act Section 39 Investments
                • Note 27: Contribution Accounts
                • Note 28: Compensation and Debt Relief
                • Note 29: Reporting of Outcomes
                • Note 30: Competitive Neutrality and Cost Recovery
                • Note 31: Net Cash Appropriation Arrangements
                • Note 32: Compliance with Statutory Conditions for Payments from the Consolidated Revenue Fund
                • Schedule of Administered Commitments
                • Schedule of Contingencies
              • Defence Service Homes Insurance Scheme
                • Independent Auditor’s report
                • Statement by the Officers for the Defence Service Homes Insurance Scheme
                • Statement of Comprehensive Income
                • Balance Sheet
                • Statement of Changes in Equity
                • Cash Flow Statement
                • Schedule of Commitments
                • Notes to and forming part of the Financial Statements
                  • Note 1. Significant Accounting Policies
                  • Note 2. Events After the Reporting Period
                  • Note 3. Expenses
                  • Note 4. Income
                  • Note 5. Financial Assets
                  • Note 6. Non-Financial Assets
                  • Note 7. Payables
                  • Note 8. Insurance underwriting expenses
                  • Note 9. Cash Flow Reconciliation
                  • Note 10. Contingent assets and liabilities
                  • Note 11. Senior Executive Remuneration
                  • Note 12. Remuneration of Auditors
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Home > About DVA > Publications > Corporate > Corporate plans

DVA Corporate Plan 2017–2021

Last updated 31 August 2017

The Department of Veterans’ Affairs (DVA) Corporate Plan 2017–2021 and covers the four-year period from 2017/18–2020/21. It sets the direction for departmental planning, the strategies we will use to fulfil our purpose, and how our success will be measured.

  • DVA Corporate Plan 2017–2021 (PDF 1.3 MB)
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