To support those who serve or have served in the defence of our nation and commemorate their service and sacrifice.
To be a responsive and flexible organisation, efficiently delivering high quality, connected services to all generations of veterans and the wider veteran community
We live by our values ...
To uphold the Australian Public Service values to be “Impartial, Committed to Service, Accountable, Respectful, Ethical” (ICARE).
Our Mission is achieved through the following Outcomes:
Providing eligible persons and their dependants access to income support, compensation and other services, including advice and information about entitlements.
Providing eligible persons and their dependants access to health care services that promote early intervention, prevention and treatment, including advice and information about entitlements.
Acknowledging and commemorating the service and sacrifice of the men and women who have served Australia and its allies in wars, conflicts and peace operations.