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Reader's guide

This annual report includes separate reports for the Repatriation Commission, the Military Rehabilitation and Compensation Commission (MRCC) and the Department of Veterans' Affairs (DVA). It comprises three main elements, as set out below.


The Overview includes reports by the Secretary and Chief Operating Officer on the past year's major achievements and the year ahead, descriptions of the structure of and relationships within the Veterans' Affairs portfolio, and a statistical snapshot of the veteran community.

Annual reports of the two Commissions

The annual report for each Commission describes its functions and powers, structure, membership, relationship with DVA, and key results for 2016–17.

Department of Veterans' Affairs annual report

The DVA annual report has been prepared in accordance with the Resource Management Guide No. 135 Annual reports for non-corporate Commonwealth entities as released in May 2017.

It comprises a report on performance against planned outcomes, a report on management and accountability, financial statements, appendixes, and reference material to assist the reader.

Performance reporting covers the 2016–17 financial year unless specified otherwise. Where accurate data will not become available until after the report is tabled, the data provided in this report are identified as estimates, and accurate figures will be provided in the next annual report.

Two sets of audited financial statements are included, one for DVA and the other for the Defence Service Homes Insurance Scheme.

The appendixes include data to supplement the main report; reports against legislation such as the Data-matching Program (Assistance and Tax) Act 1990, Carer Recognition Act 2010, Work Health and Safety Act 2011 and Environment Protection and Biodiversity Conservation Act 1999; and lists of figures and tables that appear in the main report.

The final section includes definitions of terms and abbreviations used in the report, and details of the report's compliance with annual reporting requirements.

The terms 'DVA' and 'the Department' are used interchangeably and do not specifically refer to the Department as a unique entity within the Veterans' Affairs portfolio.

Enquiries about the annual report

Enquiries and comments about this report should be directed to:

Assistant Secretary
Parliamentary, Governance and Information
GPO Box 9998
Canberra ACT 2601

Telephone: (02) 6289 6311

DVA annual reports dating back to 2012–13 are available at Annual Reports ( Previous reports can be obtained by emailing

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