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allied health—Fields of medical work that are not medicine, dentistry or nursing. Examples include radiography, occupational therapy, pharmacy and psychology.

contemporary veterans—Veterans of wars, conflicts and peace operations more recent than the Second World War.

corporate governance—A corporate entity's framework of authority, accountability, leadership, direction and management of human and other resources.

critical error—A failure in an administrative process, where departmental policies are not applied and/or a decision about an entitlement is significantly incorrect.

day clubs—Groups of people who meet regularly for social and recreational activities, helping to promote a healthy lifestyle. Most day clubs are operated by ex-service organisations with assistance from DVA.

delegate—A person who has legal authority to make decisions on behalf of a higher authority, such as the Secretary of the Department, the Repatriation Commission, the Military Rehabilitation and Compensation Commission or the Minister.

estimated actual—The financial year's estimated final figures as included in the budget documentation. As the Budget is released in May but the financial year does not close off until 30 June, the current year numbers used in the Budget can only be estimates.

ex-service organisation—An organisation whose members include veterans within Australia and/or persons within the Commonwealth of Nations who are receiving or eligible to receive pensions under Part II of the Veterans' Entitlements Act 1986 as dependants of veterans. The organisation's objectives will include representing those persons throughout the Commonwealth.

Gold Card—The DVA health treatment card that provides eligible persons with access to health services for all medical conditions.

hospital separation—The formal counting and coding that takes place when an admitted patient leaves a hospital. Data on separations are used to measure length of stay, treatments conducted and costs.

memorandum of understanding—An agreement made between two entities, outlining the roles and responsibilities to be assumed by each party, and providing a framework for cooperation.

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merit reviews—Reconsiderations of decisions made by delegates of the Repatriation Commission relating to pensions. The review is not conducted by the delegate who made the original decision. Reviews are also conducted by the Administrative Appeals Tribunal (under the Military Rehabilitation and Compensation Act 2004 and Safety, Rehabilitation and Compensation Act 1988) and/or by the Veterans' Review Board (under the Military Rehabilitation and Compensation Act 2004 and Veterans' Entitlements Act 1986).

non-economic loss lump sum—A payment made to compensate for pain and suffering, reduced life expectancy and other effects on lifestyle.

non-liability health care—treatment for certain conditions without having to prove conditions are caused by military service. Section 88A Veterans' Entitlements Act 1986 (VEA) provides treatment for any mental-health condition, for anyone who has served for at least one day in the permanent forces of the Australian Defence Force or Reserve members who have had at least a day of Continuous Full Time Service (CFTS).

In addition, section 85(2) of the VEA provides for the treatment of pulmonary tuberculosis and malignant neoplasia (cancer). These provisions apply to Australian Defence Force members:

  • who have
    • eligible war service under the VEA; or
    • operational service under the VEA; or
    • warlike and non-warlike service under the VEA or the Military Rehabilitation and Compensation Act 2004; or
    • peacekeeping service; or
    • hazardous service; or
    • British nuclear test defence service as defined in the VEA.
  • or who
    • completed 3 years CFTS between 7 December 1972 and 6 April 1994; or
    • were discharged on the grounds of invalidity or physical or mental incapacity to perform duties before completing 3 years CFTS between 7 December 1972 and 6 April 1994, but were engaged to serve not less than 3 years; or
    • were national servicemen serving on 6 December 1972 and completed their contracted period of national service on or after 7 December 1972.

outcomes and programs—Programs are government actions taken to deliver stated outcomes; outcomes are desired results, impacts or consequences for the community.

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outreach service—A service made available outside the usual areas of service delivery, often in outer metropolitan, rural or remote areas.

Portfolio Budget Statements—Statements explaining the provisions of the Appropriation Bills (Budget Bills), including how appropriated funds are going to be spent, and performance targets and measures.

social isolation—Difficulties experienced (often by the elderly) in maintaining social contacts and communication. Social isolation can be induced by a number of factors, including health problems, mobility difficulties and a lack of information about social networks.

Statements of Principles—Legislative instruments that define the factors to establish a connection between a medical condition and service in the Australian Defence Force, used to determine liability for injuries, diseases and deaths under the Military Rehabilitation and Compensation Act 2004 and the Veterans' Entitlements Act 1986.

treatment population—The population of veterans, war widows and widowers and dependants who have been determined to be eligible for medical treatment under DVA-administered legislation.

White Card—The DVA health treatment card that provides eligible persons with access to health services for specific conditions accepted as related to their military service.

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