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Annual performance statements

Statement by the accountable authority

I, as the accountable authority of the Department of Veterans' Affairs, present the 2016–17 annual performance statements of the Department, as required under section 39(1)(a) of the Public Governance, Performance and Accountability Act 2013 (PGPA Act). In my opinion, these annual performance statements are based on properly maintained records, accurately reflect the performance of the Department, and comply with section 39(2) of the PGPA Act.

Signature of Simon Lewis, Secretary.

Simon Lewis PSM
Department of Veterans' Affairs

20 September 2017

Our purpose

To support those who serve or have served in the defence of our nation and commemorate their service and sacrifice, through:

  1. Maintaining and enhancing the quality of life of clients by improving their financial wellbeing and self-sufficiency.
  2. Maintaining and enhancing the quality of life of clients by improving their physical and mental wellbeing.
  3. Acknowledging and commemorating veterans' service and sacrifice, and promoting an increased understanding of Australia's wartime history.

There is a direct relationship between DVA's three outcomes, as defined in the DVA Portfolio Budget Statements 2016–17, and the Department's three purposes, as defined in the DVA Corporate Plan 2016–2020.

Overview of DVA's purposes, programs and activities

DVA achieves its purposes through the programs and activities shown below.

Purpose 1: Compensation and Support

1.1: Deliver income support and allowances
1.2: Deliver disability support
1.3: Deliver assistance to widow(er)s and dependants
1.4: Deliver other compensation
1.5: Deliver the children's education scheme
1.6: Deliver income support and compensation under MRCA and SRCA

Purpose 2: Health and Wellbeing

2.1: Provide access to general medical consultations, dental and specialist consultations and services
2.2: Provide access to hospital services
2.3: Provide access to pharmaceutical benefits
2.4: Provide access to community care and support
2.5: Provide counselling and other health services
2.6: Provide access to health and other care services under MRCA and SRCA

Purpose 3: Commemorations

3.1: Provide war graves and commemorations
3.2: Deliver Gallipoli-related activities

Enabling Services

4.1: Provide a professional, engaged and flexible workforce
4.2: Deliver sound financial management
4.3: Provide reliable, responsive, accessible and cost-effective digital services
4.4: Partner with other Commonwealth agencies including Defence, Health and Human Services
4.5: Engage with stakeholders including ex-service organisations and Defence
4.6: Manage a program of strategic research
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